Review Management Software for Spas & Salons

More 5-star reviews from your salon clients across Google, Yelp, Facebook, and Booksy. All managed from one dashboard.
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Every service completion triggers a review request

When a client finishes their facial, massage, or nail appointment, Reviewflowz automatically sends a review request via email, SMS, or WhatsApp directly from your spa and salon software. Set it up once and every single client gets asked for their feedback on Google, Yelp, Facebook, or Booksy. No manual follow-up, no missed opportunities, no extra work for your team.

Know which stylist earned each review automatically

Most salons ask clients to mention their stylist or therapist by name in reviews. Google's spam filters flag these more often, and clients forget or misspell names anyway. Reviewflowz connects to your spa and salon software to automatically attribute each review to the right team member based on appointment data. Get staff leaderboards, automated performance reports, and coaching insights without clients needing to mention anyone by name.

Know exactly what clients say about your services

Reviewflowz analyzes every review across Google, Yelp, Facebook, Booksy, and other platforms to extract the topics your clients mention most. Staff friendliness, appointment scheduling, cleanliness, treatment quality, pricing. Each topic gets a sentiment score with real review quotes. Works across all languages with no translation needed. It's market intelligence that shows you exactly what drives client satisfaction and what sends them to competitors.
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Every client review gets a reply. Finally.

Replying to reviews boosts your Google ranking, builds trust with future clients, and gives unhappy guests a reason to rebook. But what stylist, esthetician, or massage therapist has time to reply to every single review across Google, Yelp, Booksy, and Facebook? Reviewflowz generates on-brand replies using AI in seconds. Approve each one manually or let them publish automatically.

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Don't take our word for it

Conecte-se com as ferramentas que você usa diariamente

We integrate with virtually every System of Record in the space. Connect Reviewflowz with any of the following solutions to put your reputation management on autopilot
Zenoti
Treatwell
Supersalon.com
Simple Salon
SalonCloudsPlus
SalonBiz
Salon Ultimate
Rosy
MyTime
Ovatu
Mangomint
Growthzilla
Daysmart Salon
Booker

Why reviews matter in your space

Google Reviews drive the most new client bookings for salons and spas since most people search "hair salon near me" or "massage therapy" locally. Yelp remains critical for discovery in major metro areas, while Facebook Reviews build trust through social proof from friends and family. Booksy has become the go-to platform for many stylists and estheticians since clients book appointments there and naturally leave reviews after their service.The review journey typically starts right after checkout when a client finishes their facial, massage, or hair appointment. Most successful salons ask for reviews immediately while the client feels pampered and satisfied, usually directing them first to Google for SEO benefits, then to their booking platform like Booksy where future clients will see the feedback.With 3-5 competing salons within a few blocks in most areas, a half-star difference in Google ratings can mean the difference between a booked schedule and empty chairs. Poor online reputation forces salons to rely on expensive Facebook ads or Groupon discounts instead of organic discovery, which kills profit margins in an already tight-margin business.

FAQs

Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Start chatting with our team!
What review sites matter most for spa & salon businesses?
Google Reviews is your most critical platform since customers search for "spa near me" and "salon near me" daily, while Yelp and Facebook provide essential social proof for beauty and wellness services. Booksy has become increasingly important as it's specifically designed for beauty professionals and where many clients book appointments and leave detailed service reviews. Reviewflowz monitors all these key platforms plus 200+ other review sites from one centralized dashboard, ensuring you never miss feedback that could impact your spa or salon's reputation.
How do I measure review performance for my spa & salon business?
Most spa and salon owners focus on total review count, but that's misleading without knowing how many clients you've actually served. The metric that matters is your review conversion rate (reviews divided by total appointments), because a salon with 50 reviews from 500 clients (10%) significantly outperforms one with 200 reviews from 5,000 clients (4%). Reviewflowz connects directly to your spa and salon management system to automatically calculate this conversion rate, giving you the real performance insights you need to improve your review strategy.
How does the review request actually get triggered?
When an appointment is marked as completed in your spa or salon management software, Reviewflowz automatically detects this trigger and sends a review request to your client. You can choose to send requests via email, SMS, or WhatsApp based on your preference. Once you set up the trigger and select your preferred channel, the system runs completely on autopilot with no manual work required from your team.
Posso enviar pedidos de avaliação pelo WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers exceptional results with nearly 98% open rates, and all requests are triggered automatically from your existing spa and salon management system. This makes it particularly powerful for reaching clients who prefer WhatsApp as their primary communication channel.
Can I track which stylist, esthetician, or therapist generates the most reviews?
Yes. Reviewflowz automatically connects to your spa and salon management system to track which team member handled each appointment, so when reviews come in, they're attributed to the right stylist, esthetician, or therapist without clients needing to mention names. This automatic attribution helps you avoid Google's tendency to flag and remove reviews that specifically mention staff names, while giving you valuable performance insights for each team member.
Quanto custam os e-mails e SMS de solicitação de avaliações?
Reviewflowz charges $5 per 1,000 emails and $5 per 100 SMS on a pay-as-you-go basis with no monthly minimums or contracts. For most spa and salon businesses, this works out to just pennies per review collected, making it an incredibly cost-effective way to build your online reputation and attract new clients.