Chaque mission terminée déclenche une demande d'évaluation
When a project is delivered or invoice is paid in WineDirect, Reviewflowz automatically sends a review request to your client via email, SMS, or WhatsApp. Set it up once and forget it. Every completed job turns into a review opportunity using the data already in your WineDirect system.
Sachez exactement qui sont vos promoteurs
When a customer leaves a review (positive or negative), that signal flows directly into their WineDirect record. Now you can instantly identify your biggest fans and ask them for video testimonials, referrals, or case studies. Your best marketing comes from your happiest customers, but only if you know who they are.
Mention du personnel sans citer de noms
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to WineDirect, it already knows who handled each client interaction. When the review comes in, it's automatically attributed to the right team member. Reviews read naturally, fewer get removed, and you still get per-person performance data.
À quel point prenez-vous vos avis au sérieux?
Lancez-vous en quelques minutes • Passez à la version supérieure quand vous serez prêt
Le nombre avis poste ou par projet est plus pertinent que le simple nombre total
A business with 200 reviews sounds impressive until you realize they've served 15,000 customers. That's a 1.3% conversion rate. Your competitor has 80 reviews from 2,000 customers, a 4% rate. Because Reviewflowz connects to WineDirect, it knows exactly how many job or projects you completed, so instead of celebrating raw numbers, you see: 342 job or projects this month, 47 reviews, 13.7% conversion rate. That's the metric you optimize against while competitors fly blind.
Chaque avis reçoit une réponse. Enfin.
Répondre aux avis votre classement sur Google, renforce la confiance auprès de vos futurs clients et donne aux clients mécontents une raison de revenir. Mais qui a le temps de répondre à chacun d'entre eux ? Reviewflowz génère des réponses conformes à votre image de marque grâce à l'IA sur Google, Yelp, Facebook et plus de 200 autres sites. Vous pouvez les valider manuellement ou les laisser s'afficher automatiquement.
FAQ
Tout ce que vous devez savoir sur le produit et la facturation. Vous ne trouvez pas la réponse à votre question ? N'hésitez pas à contacter notre équipe par chat.
Sur quels sites d'avis devrais-je me concentrer ?
Google should always be your #1 priority since it's where most customers discover and research businesses. Beyond Google, focus on Yelp, Facebook, and Trustpilot as they're valuable across most business types, plus any industry-specific platforms relevant to your sector. The good news is that Reviewflowz monitors all 200+ review platforms from one dashboard, so you don't have to choose just a few.
Comment puis-je évaluer mes performances en matière d'avis ?
Don't just count reviews. what matters is your review conversion rate (reviews divided by total customers), which Reviewflowz calculates automatically by connecting to your WineDirect customer data. A winery with 50 reviews from 500 customers (10% conversion rate) is vastly outperforming one with 200 reviews from 10,000 customers (2% conversion rate).
Comment la demande de révision est-elle envoyée concrètement ?
When a specific trigger event occurs in WineDirect (like an invoice being paid or order completed), Reviewflowz automatically detects this and sends a review request to your customer through your chosen channel: email, SMS, or WhatsApp. You configure the trigger and channel once during setup, then every future customer automatically receives a review request when that same trigger fires in WineDirect. It's completely hands-off after the initial configuration.
Puis-je envoyer des demandes d'avis via WhatsApp ?
Yes, Reviewflowz fully supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers nearly 98% open rates compared to much lower email rates, making it extremely effective for getting customer responses. Just like our email and SMS options, WhatsApp requests are triggered automatically from WineDirect when jobs are completed, projects delivered, or invoices paid.
Can I track which team member generates the most reviews?
Yes, Reviewflowz automatically tracks this by connecting to your WineDirect data to see which team member handled each customer interaction. When reviews come in, they're automatically attributed to the right person without customers needing to mention names. This also helps avoid Google's name-flagging issues, since reviews mentioning specific staff names are more likely to get removed.
How long does it take to set up Reviewflowz with WineDirect?
Setting up Reviewflowz with WineDirect takes just minutes, not days. Simply connect your WineDirect account, choose your trigger and communication channel, and you're live with no developer or IT team required. Your first automated review request will go out the same day.
Combien coûtent les e-mails et les SMS de demande d'avis ?
Email requests cost $5 per 1,000 sends and SMS requests cost $5 per 100 sends on a pay-as-you-go basis with no monthly minimums or contracts. For most wine businesses, this works out to just pennies per review collected, making it a negligible cost compared to the value each review brings to your WineDirect store.
