Every SpotOn transaction triggers a review request
When a purchase is completed or transaction is processed in SpotOn, Reviewflowz automatically sends a review request to your customer via email, SMS, or WhatsApp. Set it up once and forget it. Every customer gets asked using the data already flowing through your SpotOn system.
Sachez exactement qui sont vos promoteurs
When customers leave reviews (positive or negative), Reviewflowz automatically syncs those signals directly into their SpotOn records. Now you can instantly identify your biggest fans and promoters right inside your existing system. Ask them for video testimonials, referrals, or case studies because your best marketing comes from your happiest customers.
Mention du personnel sans citer de noms
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to SpotOn, it already knows who handled the transaction. When the review comes in, it's automatically attributed. No name needed. Reviews read naturally, fewer get removed, and you still get per-person performance data.
À quel point prenez-vous vos avis au sérieux?
Lancez-vous en quelques minutes • Passez à la version supérieure quand vous serez prêt
A business with 200 reviews sounds impressive until you realize they've served 15,000 customers. That's a 1.3% conversion rate. Your competitor has 80 reviews from 2,000 customers. a 4% rate. They're winning. Because Reviewflowz connects to SpotOn, it knows exactly how many transactions you completed. So instead of celebrating raw numbers, you see: 342 transactions this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
Chaque avis reçoit une réponse. Enfin.
Répondre aux avis votre classement sur Google, renforce la confiance auprès de vos futurs clients et donne aux clients mécontents une raison de revenir. Mais qui a le temps de répondre à chacun d'entre eux ? Reviewflowz génère des réponses conformes à votre image de marque grâce à l'IA sur Google, Yelp, Facebook et plus de 200 autres sites. Vous pouvez les valider manuellement ou les laisser s'afficher automatiquement.
FAQ
Tout ce que vous devez savoir sur le produit et la facturation. Vous ne trouvez pas la réponse à votre question ? N'hésitez pas à contacter notre équipe par chat.
Sur quels sites d'avis devrais-je me concentrer ?
Google is always your #1 priority since it directly impacts your search visibility and local rankings. Beyond that, focus on Yelp, Facebook, and Trustpilot as they're valuable across most businesses, plus any industry-specific platforms relevant to your field. The good news is Reviewflowz monitors all 200+ platforms from one dashboard, so you don't have to choose just a few.
Comment puis-je évaluer mes performances en matière d'avis ?
Most businesses focus on raw review counts, but that's meaningless without knowing your customer volume. Since Reviewflowz integrates directly with your SpotOn system, it calculates your true review conversion rate by dividing reviews by total transactions. A store with 80 reviews from 2,000 customers (4% conversion) is actually outperforming a competitor with 200 reviews from 15,000 customers (1.3% conversion).
Comment la demande de révision est-elle envoyée concrètement ?
When a transaction is processed in SpotOn, Reviewflowz automatically detects this trigger event and immediately sends a review request to your customer through your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your preferred trigger and communication method, then every customer gets contacted automatically without any manual work from you. It's completely set-and-forget once you've chosen your settings.
Puis-je envoyer des demandes d'avis via WhatsApp ?
Yes, Reviewflowz supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests are automatically triggered from SpotOn when transactions are processed, orders are picked up, or purchases are completed, just like our email and SMS options.
Can I track which team member generates the most reviews?
Yes. Reviewflowz automatically connects to your SpotOn system to track which team member handled each transaction, so when reviews come in, they're automatically attributed to the right person without customers needing to mention names. This gives you detailed performance tracking per staff member while avoiding Google's tendency to flag reviews that specifically mention employee names.
How long does it take to set up Reviewflowz with SpotOn?
Setup takes just minutes, not days. Simply connect your SpotOn system, choose your trigger and messaging channel, and you're live with no developer or IT support needed. Your first automated review request goes out the same day.
Combien coûtent les e-mails et les SMS de demande d'avis ?
Email requests cost $5 per 1,000 sends and SMS requests cost $5 per 100 sends on a pay-as-you-go basis with no monthly minimums or contracts. For most SpotOn users, this works out to just pennies per review collected. WhatsApp pricing varies by country and follows the same pay-as-you-go model.
