Every completed SpotOn sale asks for a review
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- Every completed sale asks for a review
- Each review credited to the employee
SpotOn is connected to Reviewflowz. Trigger in SpotOn: completed. A review request is then sent by SMS to the customer, and the Google review that comes in is saved on the transaction, credited to the employee, Maya Torres.
Transaction #4821 
Every completed SpotOn sale sends a review request
When a customer completes a purchase in SpotOn, Reviewflowz starts that customer's review campaign. The request goes out by SMS, email or WhatsApp, the channels you choose.
Nobody on your team sends anything at the counter. The sale is the trigger.
When a transaction is completed in SpotOn, a review request campaign runs by itself: an SMS one hour later, an email three days later, a WhatsApp message seven days later, until a new 5-star Google review comes in.
The customer on the sale gets the review link
Reviewflowz uses the contact details captured at checkout, so the customer who made the purchase gets the request on their phone or in their inbox. Every customer is asked, with no rating pre-screen.
The link opens the review platform that needs reviews most right now, so new reviews land where they count.
When a transaction is completed in SpotOn, the customer gets an SMS asking how it went, with a link to review it. They tap the link, give five stars and post on Google, and the review lands tied to the transaction and the store: Main Street, Harbor District, Westgate.
Connect SpotOn and start asking today
Connect SpotOn in minutes and every completed sale sends a review request.
Each review credited to the employee who processed the sale
Each SpotOn transaction carries the employee who processed it. Reviewflowz saves every review against that transaction and credits it to that employee.
Customers never have to remember or spell a name, and you see who is earning reviews on your team.
The transaction in SpotOn records which employee did the work. The review request carries the transaction, so when the customer leaves a five-star Google review with no name in it, it is credited to the employee and saved back on the same transaction.
SpotOn integration: questions
How do I connect SpotOn, and when do requests go out?
Connect SpotOn from Integrations in Reviewflowz. It takes minutes, it's self-serve and there's no demo. From then on, each completed sale starts a review request to that customer by email, SMS or WhatsApp.
Who gets asked for a review?
The customer on the completed SpotOn sale, using the contact details captured at checkout. Every customer is asked, with no rating pre-screen. The link opens the review platform that needs reviews most.
What happens with returns?
Requests follow completed sales. A return is not a completed sale, so it does not send a review request.
We run several stores. Do reviews go to the right Google profile?
Yes. Reviewflowz maps each SpotOn store to its own Google profile. Requests from each store's sales point to that store's profile.
How are reviews credited to employees?
Each SpotOn transaction records the employee who processed the sale. Reviewflowz credits every review from that sale to that employee. Past transactions are imported to show each employee's conversion rate, and past customers are never messaged.
What does the SpotOn integration cost?
Reviewflowz costs $70 per location per month billed annually, or $80 month to month. Messaging costs $5 per 1,000 emails and $5 per 100 SMS. You can try it for 14 days with no card.