When a campaign completes, onboarding finishes, or project gets delivered in Adobe Marketo Engage, Reviewflowz automatically sends a review request to your client via email, SMS, or WhatsApp. No spreadsheets, no reminders, no extra steps. You set it up once, and every client gets asked using the data already in your marketing automation system.
Saiba exatamente quem são os seus promotores
When a client leaves a review (positive or negative), that signal flows directly into their Adobe Marketo Engage record. Now you can instantly identify your biggest advocates and take action: request video testimonials, ask for referrals, or develop case studies. Your most powerful marketing assets are your happiest clients, but only if you know who they are.
Atribuição da autoria sem mencionar nomes
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Adobe Marketo Engage, it already knows who handled each subscriber or lead. When the review comes in, it's automatically attributed with no name needed. Reviews read naturally, fewer get removed, and you still get per-person performance data.
Leva as tuas avaliações a sério?
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A team member with 200 reviews sounds impressive until you realize they served 2,000 clients. That's a 10% conversion rate. Your colleague has 80 reviews from 400 clients. A 20% rate. They're actually winning. Because Reviewflowz connects to Adobe Marketo Engage, it knows exactly how many clients or subscribers you engaged. So instead of celebrating raw numbers, you see: 342 clients or subscribers this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
Stop ignoring reviews. Start replying at scale.
Responder às avaliações melhora a sua classificação no Google, cria confiança junto dos futuros clientes e dá aos clientes insatisfeitos um motivo para voltarem. Mas quem tem tempo para responder a todas elas? O Reviewflowz gera respostas alinhadas com a identidade da marca, utilizando IA, no Google, no Yelp, no Facebook e em mais de 200 outros sites. Aprove-as manualmente ou deixe-as publicar automaticamente.
FAQs
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Em que sites de avaliações devo concentrar-me?
Google Reviews should always be your #1 priority since it directly impacts your search visibility and local rankings. Yelp, Facebook, and Trustpilot are valuable for most businesses, plus any industry-specific platforms relevant to your sector. With Reviewflowz monitoring all 200+ platforms from one dashboard, you don't have to choose just focus on getting more reviews everywhere.
Como posso avaliar o desempenho das minhas avaliações?
Most businesses focus on raw review count, but that's meaningless without knowing your customer volume. A business with 80 reviews from 2,000 customers (4% conversion rate) is vastly outperforming one with 200 reviews from 15,000 customers (1.3% rate). Because Reviewflowz integrates directly with Adobe Marketo Engage, it automatically calculates your true review conversion rate by pulling your subscriber data as the denominator.
Como é que o pedido de revisão é efetivamente enviado?
When your Adobe Marketo Engage campaign reaches completion, Reviewflowz automatically detects this trigger event and sends a review request to your client through your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting the campaign completion trigger and your preferred communication channel. From that point forward, every completed campaign automatically generates a review request with zero manual intervention required.
Posso enviar pedidos de avaliação pelo WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers significantly higher open rates at nearly 98% compared to traditional email marketing. Just like email and SMS requests, WhatsApp messages are triggered automatically from your Adobe Marketo Engage campaigns, ensuring seamless integration with your existing workflows.
Posso saber qual dos membros da equipa gera mais avaliações?
Yes, Reviewflowz automatically tracks and attributes reviews to the correct team member by connecting directly with your Adobe Marketo Engage data to identify which person handled each client relationship. This seamless attribution happens behind the scenes without requiring clients to mention staff names in their reviews. As an added benefit, this approach helps prevent reviews from being flagged or removed by Google, since reviews that specifically mention employee names are more likely to be filtered out.
How long does it take to set up Reviewflowz with Adobe Marketo Engage?
Setup takes minutes, not days. Simply connect your Adobe Marketo Engage account, select your trigger and preferred channel, and you're live with no developer or IT support required. Your first automated review request goes out the same day.
Quanto custam os e-mails e SMS de solicitação de avaliações?
Review request emails cost $5 per 1,000 sends and SMS costs $5 per 100 sends, charged on a pay-as-you-go basis with no monthly minimums or contracts. For most businesses, this translates to just pennies per review collected, making it a negligible cost relative to the value each review brings to your business.