When you mark a job complete, project delivered, or invoice paid in Smartsheet, Reviewflowz automatically sends a review request to your client via email, SMS, or WhatsApp. Set it up once and every client gets asked using the data already in your Smartsheet workspace. No extra tools, no manual follow-ups, no missed opportunities.
Saiba exatamente quem são os seus promotores
When a client leaves a 5-star review, that signal flows directly into their Smartsheet record. Now you can instantly identify your biggest advocates and take action. Ask your promoters for referrals, testimonials, or case studies to fuel your growth.
Atribuição da autoria sem mencionar nomes
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Smartsheet, it already knows who handled each project or task. When the review comes in, it's automatically attributed to the right team member. Reviews read naturally, fewer get removed, and you still get per-person performance data.
Leva as tuas avaliações a sério?
Comece a usar em minutos • Faça um upgrade quando estiver pronto
A team with 200 reviews sounds impressive until you realize they completed 2,000 job or projects. That's a 10% conversion rate. Your competitor has 80 reviews from 500 job or projects. They're winning at 16%. Because Reviewflowz connects to Smartsheet, it knows exactly how many job or projects you completed, giving you the real metric: 342 job or projects this month, 47 reviews, 13.7% conversion rate. No other review platform has access to this denominator.
Responder automaticamente a todas as avaliações com IA
Responder às avaliações melhora a sua classificação no Google, cria confiança junto dos futuros clientes e dá aos clientes insatisfeitos um motivo para voltarem. Mas quem tem tempo para responder a todas elas? O Reviewflowz gera respostas alinhadas com a imagem da marca, utilizando IA, no Google, no Yelp, no Facebook e em mais de 200 outros sites. Aprove-as manualmente ou deixe-as publicar automaticamente. Seja como for, nenhuma avaliação fica sem resposta.
FAQs
Tudo o que você precisa saber sobre o produto e o faturamento. Não consegue encontrar a resposta que procura? Entre em contato com nossa equipe.
Em que sites de avaliações devo concentrar-me?
Google Reviews should always be your #1 priority since it directly impacts local search visibility and customer decision-making. Beyond Google, focus on Yelp, Facebook, and Trustpilot as they're valuable across most business types, plus any industry-specific platforms relevant to your sector. The good news is Reviewflowz monitors all 200+ review platforms from one dashboard, so you don't have to choose just a few.
Como posso avaliar o desempenho das minhas avaliações?
Most businesses only count total reviews, but that's meaningless without knowing your project volume. Since Reviewflowz integrates directly with your Smartsheet data, it automatically calculates your true review conversion rate by dividing reviews by total projects or jobs. This means you'll know if your 4% conversion rate (80 reviews from 2,000 projects) is actually outperforming a competitor's 1.3% rate (200 reviews from 15,000 projects).
Como é que o pedido de revisão é efetivamente enviado?
When a specific trigger occurs in your Smartsheet (like a project status changing to "Complete" or an invoice being marked as "Paid"), Reviewflowz automatically detects this change and sends a review request to your client through your chosen channel: email, SMS, or WhatsApp. You configure this once by selecting your trigger event and preferred communication method, then every future client gets contacted automatically without any manual work from you. It's completely set-and-forget once your automation rules are in place.
Posso enviar pedidos de avaliação pelo WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers exceptional results with nearly 98% open rates compared to traditional email, making it particularly powerful for customer outreach. Just like our email and SMS features, WhatsApp requests are triggered automatically from your Smartsheet workflows when jobs are completed, projects delivered, or invoices paid.
Posso saber qual dos membros da equipa gera mais avaliações?
Yes, Reviewflowz automatically tracks review attribution by team member through its direct integration with Smartsheet. Since the system knows which team member handled each project or job from your Smartsheet data, incoming reviews are automatically attributed to the right person without clients needing to mention names. This also helps avoid Google's tendency to flag and remove reviews that specifically mention staff names.
How long does it take to set up Reviewflowz with Smartsheet?
Setup takes just minutes, not days. Simply connect your Smartsheet account, select your trigger and preferred channel, and you're live with no developer required. Your first automated review request goes out the same day.
Quanto custam os e-mails e SMS de solicitação de avaliações?
Reviewflowz charges $5 per 1,000 emails and $5 per 100 SMS on a pay-as-you-go basis with no monthly minimums or contracts. WhatsApp pricing varies by country. For most businesses, this works out to just pennies per review collected, making it a negligible cost relative to the value each review brings to your business.
