When a job is completed, project delivered, or invoice paid in Shopmonkey, Reviewflowz automatically sends a review request to your client via email, SMS, or WhatsApp. Set it up once and forget it. Every client gets asked using the data already in your Shopmonkey system.
Saiba exatamente quem são os seus promotores
When a client leaves a review (positive or negative), that signal flows directly into their Shopmonkey record. Now you can instantly identify your biggest advocates and take action. Ask your happiest clients for referrals, testimonials, or case studies to fuel your growth.
Atribuição da autoria sem mencionar nomes
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Shopmonkey, it already knows who handled each job. When the review comes in, it's automatically attributed with no name needed. Reviews read naturally, fewer get removed, and you still get per-person performance data.
Leva as tuas avaliações a sério?
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A business with 200 reviews sounds impressive until you realize they've served 15,000 customers. That's a 1.3% conversion rate. Your competitor has 80 reviews from 2,000 customers. a 4% rate, and they're winning. Because Reviewflowz connects to Shopmonkey, it knows exactly how many jobs or projects you completed. So instead of celebrating raw numbers, you see: 342 jobs this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
Stop ignoring reviews. Start replying at scale.
Responder às avaliações melhora a sua classificação no Google, cria confiança junto dos futuros clientes e dá aos clientes insatisfeitos um motivo para voltarem. Mas quem tem tempo para responder a todas elas? O Reviewflowz gera respostas alinhadas com a identidade da marca, utilizando IA, no Google, no Yelp, no Facebook e em mais de 200 outros sites. Aprove-as manualmente ou deixe-as publicar automaticamente.
FAQs
Tudo o que você precisa saber sobre o produto e o faturamento. Não consegue encontrar a resposta que procura? Entre em contato com nossa equipe.
Em que sites de avaliações devo concentrar-me?
Google Reviews should always be your top priority since it directly impacts your local search visibility and customer trust. Beyond Google, focus on Yelp, Facebook, and Trustpilot as they're valuable across most business types, plus any industry-specific platforms relevant to your field. The good news is that Reviewflowz monitors all 200+ review platforms from one dashboard, so you don't have to choose just a few.
Como posso avaliar o desempenho das minhas avaliações?
Don't just count total reviews. The metric that matters is your review conversion rate (reviews divided by completed jobs), because 200 reviews from 15,000 customers (1.3%) means you're losing to a competitor with 80 reviews from 2,000 customers (4%). Since Reviewflowz integrates directly with Shopmonkey, it automatically calculates your true conversion rate using your actual job volume as the denominator.
Como é que o pedido de revisão é efetivamente enviado?
When a specific trigger event occurs in Shopmonkey (like a job being marked complete, invoice getting paid, or project delivered), Reviewflowz automatically detects this and immediately sends a review request to your customer via your chosen channel: email, SMS, or WhatsApp. You configure this once by selecting your trigger event and preferred communication method, then every future customer gets contacted automatically without any manual work from you. It's completely set-and-forget once your automation is running.
Posso enviar pedidos de avaliação pelo WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers exceptional results with nearly 98% open rates compared to traditional email. Like our other messaging options, WhatsApp requests are triggered automatically from Shopmonkey when jobs are completed, projects delivered, or invoices paid.
Posso saber qual dos membros da equipa gera mais avaliações?
Yes, Reviewflowz automatically tracks which team member generates each review by connecting directly to your Shopmonkey data to see who handled each job or project. When reviews come in, they're automatically attributed to the right person without clients needing to mention names. This also helps avoid Google's tendency to flag and remove reviews that specifically mention staff names.
How long does it take to set up Reviewflowz with Shopmonkey?
Setup takes just minutes, not days. Simply connect your Shopmonkey account, select your trigger and preferred channel, and you're live with no developer or IT support needed. Your first automated review request goes out the same day you set it up.
Quanto custam os e-mails e SMS de solicitação de avaliações?
Reviewflowz charges $5 per 1,000 emails and $5 per 100 SMS on a pay-as-you-go basis with no monthly minimums or contracts. For most Shopmonkey users, this translates to just pennies per review collected. WhatsApp pricing varies by country.
