Every completed Shopmonkey job asks for a review

Everything you need for reviews, with nothing you don't.

  • Live in minutes, no demo
  • Every completed job asks for a review
  • Each review credited to the technician

Shopmonkey is connected to Reviewflowz. Trigger in Shopmonkey: marked complete. A review request is then sent by SMS to the customer, and the Google review that comes in is saved on the job, credited to the technician, Marcus Delgado.

A review request goes out when a job is complete

When a job is marked complete in Shopmonkey, Reviewflowz sends the customer a review request by SMS, email or WhatsApp. You can start it when the invoice is paid or the work order closes instead.

Nobody at the counter has to remember to ask. Every finished job starts its own request.

When a job is marked complete in Shopmonkey, a review request campaign runs by itself: an SMS one hour later, an email three days later, a WhatsApp message seven days later, until a new 5-star Google review comes in.

The customer on the job gets the review link

Reviewflowz sends the request to the customer on the Shopmonkey job, using the contact details already on it. There's no list to import and nothing to type in.

The link opens the review platform that needs reviews most. Every customer gets asked, whatever rating they would give.

When a job is marked complete in Shopmonkey, the customer gets an SMS asking how it went, with a link to review it. They tap the link, give five stars and post on Google, and the review lands tied to the job and the shop: Main Street Shop, Riverside Shop, Northgate Shop.

Connect Shopmonkey in minutes

Your next completed job sends its own review request, and the 14-day trial needs no card.

Every review credited to the technician on the job

Reviewflowz saves each review against the Shopmonkey job it came from and credits the technician who did the work. Customers never need to mention a name.

Past jobs are imported for reporting, so you see each technician's conversion rate from day one. Past customers are never messaged.

The job in Shopmonkey records which technician did the work. The review request carries the job, so when the customer leaves a five-star Google review with no name in it, it is credited to the technician and saved back on the same job.

Shopmonkey integration: questions

When does Reviewflowz send a review request for a Shopmonkey job?

It sends the request when a job is marked complete in Shopmonkey. You can start it when the invoice is paid or the work order closes instead, and send right away or after a delay you choose.

Who gets asked for a review?

The customer on the Shopmonkey job gets the request by SMS, email or WhatsApp, using the contact details already on the job. Every customer gets asked, with no rating pre-screen, and the link opens the review platform that needs reviews most.

What happens with jobs that never get completed?

Nothing is sent. Reviewflowz only asks for a review once the job is complete, the invoice is paid or the work order closes, depending on the event you picked.

How do technicians get credit for their reviews?

Reviewflowz credits each review to the technician on the Shopmonkey job, so customers never need to mention a name. Past jobs are imported for reporting, so you can see each technician's conversion rate, and past customers are never messaged.

How do I connect Shopmonkey to Reviewflowz?

Open Integrations in Reviewflowz and connect Shopmonkey. It takes minutes, it's self-serve and you don't need a demo.

What does the Shopmonkey integration cost?

Reviewflowz costs $70 per location per month billed annually, or $80 month to month. Messaging costs $5 per 1,000 emails and $5 per 100 SMS. You can start with a 14-day trial, no card needed.