When a job completes, inspection passes, or invoice gets paid in Sera, Reviewflowz automatically sends a review request to your homeowner via email, SMS, or WhatsApp. Set it up once and every single customer gets asked. No manual work, no forgotten follow-ups, no missed opportunities.
Your happiest homeowners, flagged in Sera
When a homeowner leaves a 5-star Google review, that signal flows right back into Sera attached to their work order. Now your technicians and office staff know who your biggest fans are. Ask them for a video testimonial, a referral, or to be a reference for nearby prospects.
Atribuição da autoria sem mencionar nomes
Most contractors ask homeowners to mention their technician or crew lead by name in reviews. Problem: Google flags those reviews more often, and homeowners forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Sera, it already knows which technician handled each completed job. When the review comes in, it's automatically attributed with no name needed. Your reviews read naturally, fewer get removed, and you still get per-technician performance breakdowns.
Leva as tuas avaliações a sério?
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As avaliações por trabalho concluído são mais importantes do que o número total
A contractor with 50 reviews sounds impressive until you realize they completed 800 jobs. That's a 6.25% conversion rate. Your competitor has 30 reviews from 150 jobs. a 20% rate, and they're winning. Because Reviewflowz connects to Sera, it knows exactly how many jobs you completed. So instead of celebrating raw numbers, you see: 342 completed jobs this month, 47 reviews, 13.7% conversion rate.
A IA responde automaticamente a todas as avaliações.
Replying to reviews boosts your Google ranking, builds trust with future homeowners, and gives unhappy customers a reason to come back. But what technician has time to reply to every single review across Google, Angi, HomeAdvisor, and Yelp? Reviewflowz generates on-brand replies using AI across 200+ platforms. Approve them manually or let them publish automatically.
FAQs
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Quais são os sites de avaliações mais importantes para as empresas de empreiteiros?
Google Reviews is always #1 for contractors since most customers search there first, but Angi, HomeAdvisor, Yelp, Facebook, and BBB are equally crucial for domain authority and industry-specific searches where homeowners research HVAC, plumbing, roofing, and electrical services. These platforms drive qualified leads and build trust in the home improvement space. Reviewflowz monitors all these critical sites plus 200+ others from one unified dashboard, so you never miss a review that could impact your business.
Como posso avaliar o desempenho das minhas avaliações?
Don't just count total reviews. The metric that matters is your review conversion rate (reviews divided by completed jobs), because 200 reviews from 15,000 customers (1.3%) means you're losing to a competitor with 80 reviews from 2,000 customers (4%). Reviewflowz automatically calculates your true conversion rate by connecting to Sera and pulling your completed job data as the denominator.
Como é que o pedido de revisão é efetivamente enviado?
When your job status changes to completed, final inspection is marked as passed, or an invoice gets paid in Sera, Reviewflowz automatically triggers a review request to your customer via email, SMS, or WhatsApp (you choose which). You configure this once by selecting your trigger event and preferred channel, then every customer gets contacted automatically without any manual work on your part. It's completely set-and-forget once you've chosen your settings.
Posso enviar pedidos de avaliação pelo WhatsApp?
Yes, Reviewflowz fully supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. Just like email and SMS, WhatsApp requests are triggered automatically from Sera when jobs are completed, inspections pass, or invoices are paid. This makes it incredibly effective in markets where WhatsApp is the primary communication method.
Posso saber qual técnico, instalador ou chefe de equipa gera mais avaliações?
Yes! Reviewflowz automatically connects to your Sera system and tracks which technician, installer, or crew lead handled each completed job, so when reviews come in they're automatically attributed to the right team member without customers needing to mention names. This gives you detailed performance leaderboards for each contractor while also helping avoid Google's review flags, since reviews mentioning specific staff names are more likely to get removed.
How long does it take to set up Reviewflowz with Sera?
Setting up Reviewflowz with Sera takes just minutes, not days. Simply connect your Sera account, choose your trigger and messaging channel, and you're live with no developer or IT support needed. Your first automated review request goes out the same day.
Quanto custam os e-mails e SMS de solicitação de avaliações?
Reviewflowz charges $5 per 1,000 emails and $5 per 100 SMS on a pay-as-you-go basis with no monthly minimums or contracts. For most contractors, this works out to just pennies per review collected. WhatsApp pricing varies by country.
