When a deal closes, onboarding completes, or project delivers in Planhat, Reviewflowz automatically sends a review request to your client via email, SMS, or WhatsApp. Set it up once and every client gets asked for a review using the data already in your CRM. No extra tools, no manual follow-ups, no missed opportunities.
Sachez exactement qui sont vos promoteurs
When a client leaves a 5-star review, that signal automatically appears in their Planhat record. Now you know exactly who your biggest advocates are, so you can ask them for video testimonials, referrals, or case studies. Your best marketing comes from your happiest clients, but only if you know who they are.
Mention du personnel sans citer de noms
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Planhat, it already knows who handled each client relationship. When the review comes in, it's automatically attributed. No name needed. Reviews read naturally, fewer get removed, and you still get per-person performance data.
À quel point prenez-vous vos avis au sérieux?
Lancez-vous en quelques minutes • Passez à la version supérieure quand vous serez prêt
A business with 200 reviews sounds impressive until you realize they've served 15,000 customers. That's a 1.3% conversion rate. Your competitor has 80 reviews from 2,000 customers, a 4% rate. They're winning. Because Reviewflowz connects to Planhat, it knows exactly how many closed deals you completed. So instead of celebrating raw numbers, you see: 342 closed deals this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
Chaque avis reçoit une réponse. Enfin.
Répondre aux avis votre classement sur Google, renforce la confiance auprès de vos futurs clients et donne aux clients mécontents une raison de revenir. Mais qui a le temps de répondre à chacun d'entre eux ? Reviewflowz génère des réponses conformes à votre image de marque grâce à l'IA sur Google, Yelp, Facebook et plus de 200 autres sites. Vous pouvez les valider manuellement ou les laisser s'afficher automatiquement.
FAQ
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Sur quels sites d'avis devrais-je me concentrer ?
Google Reviews should always be your #1 priority since it's where most customers discover and research businesses. Beyond Google, focus on Yelp, Facebook Reviews, and Trustpilot, plus any industry-specific platforms relevant to your business. The good news is that Reviewflowz monitors all 200+ review platforms from one dashboard, so you don't have to choose just a few.
Comment puis-je évaluer mes performances en matière d'avis ?
Most businesses make the mistake of counting raw reviews, but that number is meaningless without knowing your customer volume. Reviewflowz connects directly to your Planhat data to calculate your true review conversion rate by dividing reviews by total customers or closed deals. For example, 80 reviews from 2,000 customers (4% conversion) significantly outperforms 200 reviews from 15,000 customers (1.3% conversion).
Comment la demande de révision est-elle envoyée concrètement ?
When a specific trigger event occurs in Planhat (like a deal closing, onboarding completion, or project delivery), Reviewflowz automatically detects this and sends a review request to your client via your chosen channel: email, SMS, or WhatsApp. You configure the trigger and channel once during setup, then every future client who hits that milestone gets automatically contacted for a review. It's completely hands-off after the initial configuration.
Puis-je envoyer des demandes d'avis via WhatsApp ?
Yes, Reviewflowz supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests are automatically triggered from Planhat just like email and SMS when deals close, onboarding completes, or projects are delivered. This makes it especially powerful in markets where WhatsApp is the primary communication channel.
Can I track which team member generates the most reviews?
Yes. Reviewflowz automatically connects to your Planhat data to attribute each review to the correct team member who handled that client relationship, without requiring customers to mention names. This gives you accurate performance tracking while also reducing the risk of reviews being flagged by Google, since reviews mentioning specific staff names are more likely to be removed.
How long does it take to set up Reviewflowz with Planhat?
Setting up Reviewflowz with Planhat takes just minutes, not days. Simply connect your Planhat account, select your trigger and communication channel, and you're live without needing any developer or IT support. Your first automated review request will go out the same day you complete setup.
Combien coûtent les e-mails et les SMS de demande d'avis ?
Reviewflowz facture 5 $ pour 1 000 e-mails et 5 $ pour 100 SMS, selon un système de paiement à l'utilisation, sans minimum mensuel ni engagement. Pour la plupart des entreprises, cela revient à quelques centimes seulement par avis recueilli. Les tarifs WhatsApp varient selon les pays.
