[{"@context":"https://schema.org","@type":"FAQPage","mainEntity":[{"@type":"Question","name":"Which review platforms should Planhat users prioritize?","acceptedAnswer":{"@type":"Answer","text":"Google Reviews should be your primary focus since most B2B prospects research vendors there before making contact. For SaaS and professional services companies using Planhat, also prioritize G2, Capterra, Trustpilot, and Clutch, as these platforms directly influence purchasing decisions in your market. Industry-specific platforms like AppExchange or marketplace reviews matter if you sell through those channels. Reviewflowz monitors all 200+ platforms simultaneously, so you don't need to choose just a few. The system captures feedback wherever customers choose to leave it, then centralizes management in one dashboard connected to your Planhat account data."}},{"@type":"Question","name":"How do I measure review success with Planhat integration?","acceptedAnswer":{"@type":"Answer","text":"Measure review conversion rate by dividing total reviews by closed deals in Planhat, not raw review counts. For example, 80 reviews from 400 closed deals (20% conversion) significantly outperforms 150 reviews from 2,000 deals (7.5% conversion). Reviewflowz automatically calculates this using your actual Planhat data, showing performance by account manager, deal size, service type, or time period. You can also track response rates by communication channel (email averages 7.5% conversion, SMS and WhatsApp typically perform better), and monitor which types of deals or project completions generate the most reviews."}},{"@type":"Question","name":"How does automated review collection work with Planhat?","acceptedAnswer":{"@type":"Answer","text":"Reviewflowz connects to Planhat via API and monitors for trigger events like deal stage changes, project completions, or custom field updates. When the trigger occurs, it automatically sends a review request using the client's contact information already stored in Planhat. You choose the communication method (email at $5 per 1,000, SMS at $5 per 100, or WhatsApp with 98% open rates) and customize the message template. The system handles everything automatically after setup, including timing delays, follow-up sequences, and routing to the correct review platforms based on your business type."}},{"@type":"Question","name":"Can I use WhatsApp for review requests from Planhat?","acceptedAnswer":{"@type":"Answer","text":"Yes, Reviewflowz sends WhatsApp review requests automatically when deals close or projects complete in Planhat. WhatsApp achieves nearly 98% open rates compared to roughly 20% for email, making it highly effective for collecting reviews. The system uses client phone numbers already stored in your Planhat contacts and can send messages in multiple languages depending on account location or preferences. WhatsApp pricing varies by country but typically delivers significantly higher response rates than email or SMS, especially for international clients or markets where WhatsApp is the primary business communication channel."}},{"@type":"Question","name":"How does review attribution work with Planhat team data?","acceptedAnswer":{"@type":"Answer","text":"Reviewflowz automatically attributes each review to the correct team member using account ownership and deal assignment data from Planhat, without requiring customers to mention names in reviews. When a client leaves feedback, the system looks up who managed that account, handled the project, or closed the deal based on your existing CRM records. This provides accurate individual performance tracking while avoiding Google's tendency to flag reviews that mention specific staff names. You get clean performance metrics by account manager, sales rep, or project lead without compromising review authenticity or platform compliance."}},{"@type":"Question","name":"How long does Planhat integration setup take?","acceptedAnswer":{"@type":"Answer","text":"Setting up Reviewflowz with Planhat takes under 15 minutes and requires no developer support. Simply authorize the API connection, select your trigger events (deal closure, project completion, etc.), choose your communication channel, and customize your review request template. The integration begins monitoring your Planhat account immediately, and your first automated review requests go out the same day based on recent deal activity. You can modify triggers, timing, or message templates anytime through the dashboard without affecting the core connection."}},{"@type":"Question","name":"What do review requests cost with Planhat integration?","acceptedAnswer":{"@type":"Answer","text":"Reviewflowz charges $5 per 1,000 email review requests and $5 per 100 SMS messages on a pay-as-you-go basis with no monthly minimums or contracts. WhatsApp pricing varies by country but typically costs more per message while delivering much higher response rates. For most Planhat users, this works out to just pennies per review collected. If you close 100 deals per month and achieve the average 7.5% conversion rate, you'd collect about 8 reviews for under $1 in messaging costs, making it extremely cost-effective compared to traditional marketing channels."}}]},{"@context":"https://schema.org","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https://www.reviewflowz.com/"},{"@type":"ListItem","position":2,"name":"Planhat","item":"https://www.reviewflowz.com/for/planhat"}]}]