Every completed transaction triggers a review request
When a purchase is completed or order is picked up in Jane Analytics, Reviewflowz automatically sends a review request to your customer via email, SMS, or WhatsApp. Set it up once and forget it. Every transaction becomes a review opportunity using the customer data already in your system.
Sachez exactement qui sont vos promoteurs
When a customer leaves a review (positive or negative), that signal flows directly into their Jane Analytics record. Now you can instantly identify your biggest fans and take action. Ask your promoters for video testimonials, referrals, or case studies to fuel your best marketing.
Mention du personnel sans citer de noms
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Jane Analytics, it already knows who handled the transaction. When the review comes in, it's automatically attributed. No name needed. Reviews read naturally, fewer get removed, and you still get per-person performance data.
À quel point prenez-vous vos avis au sérieux?
Lancez-vous en quelques minutes • Passez à la version supérieure quand vous serez prêt
A business with 200 reviews sounds impressive until you realize they've served 15,000 customers. That's a 1.3% conversion rate. Your competitor has 80 reviews from 2,000 customers, a 4% rate. They're winning. Because Reviewflowz connects to Jane Analytics, it knows exactly how many transactions you completed. So instead of celebrating raw numbers, you see: 342 transactions this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
Chaque avis reçoit une réponse. Enfin.
Répondre aux avis votre classement sur Google, renforce la confiance auprès de vos futurs clients et donne aux clients mécontents une raison de revenir. Mais qui a le temps de répondre à chacun d'entre eux ? Reviewflowz génère des réponses conformes à votre image de marque grâce à l'IA sur Google, Yelp, Facebook et plus de 200 autres sites. Vous pouvez les valider manuellement ou les laisser s'afficher automatiquement.
FAQ
Tout ce que vous devez savoir sur le produit et la facturation. Vous ne trouvez pas la réponse à votre question ? N'hésitez pas à contacter notre équipe par chat.
Sur quels sites d'avis devrais-je me concentrer ?
Google Reviews should always be your #1 priority since it directly impacts local search visibility and customer discovery. Yelp, Facebook, and Trustpilot are valuable for most businesses, plus any industry-specific platforms relevant to your sector. The good news is Reviewflowz monitors all 200+ platforms from one dashboard, so you don't have to choose just a few.
Comment puis-je évaluer mes performances en matière d'avis ?
Don't just count reviews. The metric that matters is your review conversion rate (reviews divided by transactions), which Reviewflowz automatically calculates by connecting to your Jane Analytics transaction data. A store with 80 reviews from 2,000 customers (4% conversion) is outperforming one with 200 reviews from 15,000 customers (1.3% conversion).
Comment la demande de révision est-elle envoyée concrètement ?
When a transaction is processed or order is completed in Jane Analytics, Reviewflowz automatically detects this trigger event and sends a review request to your customer through your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your preferred trigger and communication method, then every customer gets contacted automatically without any manual work from you. It's completely set-and-forget once you've chosen your settings.
Puis-je envoyer des demandes d'avis via WhatsApp ?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers nearly 98% open rates compared to much lower email rates, making it highly effective for getting customer responses. Like our other messaging options, WhatsApp requests are triggered automatically from Jane Analytics when transactions are completed or orders are picked up.
Can I track which team member generates the most reviews?
Yes, Reviewflowz automatically tracks which team member generates each review by connecting directly to Jane Analytics to identify who handled each transaction. When customers leave reviews, they're automatically attributed to the right staff member without customers needing to mention names. This also helps your reviews avoid Google's filters, since reviews mentioning specific staff names are more likely to get flagged and removed.
How long does it take to set up Reviewflowz with Jane Analytics?
Setup takes just minutes, not days. You simply connect Jane Analytics to Reviewflowz, choose your trigger and messaging channel, and you're live with no developer or IT support needed. Your first review request goes out the same day you set it up.
Combien coûtent les e-mails et les SMS de demande d'avis ?
Review request emails cost $5 per 1,000 emails and SMS costs $5 per 100 messages on a pay-as-you-go basis with no monthly minimums or contracts. For most Jane Analytics users, this works out to just pennies per review collected. WhatsApp pricing varies by country and follows the same pay-as-you-go model.
