Every completed transaction triggers a review request
When a purchase is completed or order is picked up in Jane Analytics, Reviewflowz automatically sends a review request to your customer via email, SMS, or WhatsApp. Set it up once and forget it. Every transaction becomes a review opportunity using the customer data already in your system.
Scopri chi sono esattamente i tuoi promotori
When a customer leaves a review (positive or negative), that signal flows directly into their Jane Analytics record. Now you can instantly identify your biggest fans and take action. Ask your promoters for video testimonials, referrals, or case studies to fuel your best marketing.
Attribuzione al personale senza menzionare nomi
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Jane Analytics, it already knows who handled the transaction. When the review comes in, it's automatically attributed. No name needed. Reviews read naturally, fewer get removed, and you still get per-person performance data.
Quanto prendi sul serio le tue recensioni?
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A business with 200 reviews sounds impressive until you realize they've served 15,000 customers. That's a 1.3% conversion rate. Your competitor has 80 reviews from 2,000 customers, a 4% rate. They're winning. Because Reviewflowz connects to Jane Analytics, it knows exactly how many transactions you completed. So instead of celebrating raw numbers, you see: 342 transactions this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
Ogni recensione riceve una risposta. Finalmente.
Rispondere alle recensioni migliora il tuo posizionamento su Google, crea un clima di fiducia con i futuri clienti e offre a quelli insoddisfatti un motivo per tornare. Ma chi ha il tempo di rispondere a tutte? Reviewflowz genera risposte in linea con l'immagine del marchio utilizzando l'intelligenza artificiale su Google, Yelp, Facebook e oltre 200 altri siti. Approvale manualmente o lascia che vengano pubblicate automaticamente.
Domande frequenti
Tutto quello che devi sapere sul prodotto e sulla fatturazione. Non riesci a trovare la risposta che stai cercando? Chatta con il nostro team.
Su quali siti di recensioni dovrei concentrarmi?
Google Reviews should always be your #1 priority since it directly impacts local search visibility and customer discovery. Yelp, Facebook, and Trustpilot are valuable for most businesses, plus any industry-specific platforms relevant to your sector. The good news is Reviewflowz monitors all 200+ platforms from one dashboard, so you don't have to choose just a few.
Come posso valutare l'efficacia delle mie recensioni?
Don't just count reviews. The metric that matters is your review conversion rate (reviews divided by transactions), which Reviewflowz automatically calculates by connecting to your Jane Analytics transaction data. A store with 80 reviews from 2,000 customers (4% conversion) is outperforming one with 200 reviews from 15,000 customers (1.3% conversion).
Come viene inviata effettivamente la richiesta di revisione?
When a transaction is processed or order is completed in Jane Analytics, Reviewflowz automatically detects this trigger event and sends a review request to your customer through your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your preferred trigger and communication method, then every customer gets contacted automatically without any manual work from you. It's completely set-and-forget once you've chosen your settings.
Posso inviare richieste di recensioni tramite WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers nearly 98% open rates compared to much lower email rates, making it highly effective for getting customer responses. Like our other messaging options, WhatsApp requests are triggered automatically from Jane Analytics when transactions are completed or orders are picked up.
Posso sapere quale membro del team genera il maggior numero di recensioni?
Yes, Reviewflowz automatically tracks which team member generates each review by connecting directly to Jane Analytics to identify who handled each transaction. When customers leave reviews, they're automatically attributed to the right staff member without customers needing to mention names. This also helps your reviews avoid Google's filters, since reviews mentioning specific staff names are more likely to get flagged and removed.
How long does it take to set up Reviewflowz with Jane Analytics?
Setup takes just minutes, not days. You simply connect Jane Analytics to Reviewflowz, choose your trigger and messaging channel, and you're live with no developer or IT support needed. Your first review request goes out the same day you set it up.
Quanto costano le e-mail e gli SMS di richiesta di recensione?
Review request emails cost $5 per 1,000 emails and SMS costs $5 per 100 messages on a pay-as-you-go basis with no monthly minimums or contracts. For most Jane Analytics users, this works out to just pennies per review collected. WhatsApp pricing varies by country and follows the same pay-as-you-go model.
