When you mark a deal as closed, complete an onboarding, or deliver a project in SwyftOps, Reviewflowz automatically sends a review request to your client via email, SMS, or WhatsApp. Set it up once and forget it. Every client gets asked using the data already flowing through your CRM.
Saiba exatamente quem são os seus promotores
When a customer leaves a review, that signal automatically flows into their SwyftOps record, so you can see exactly who loves your business and who needs attention. Now you can turn your happiest customers into powerful advocates by asking them for testimonials, referrals, or case studies. Without this connection, your most valuable marketing opportunities stay hidden in review platforms instead of driving real growth.
Atribuição da autoria sem mencionar nomes
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to SwyftOps, it already knows who handled each deal or client. When the review comes in, it's automatically attributed. No name needed. Reviews read naturally, fewer get removed, and you still get per-person performance data.
Leva as tuas avaliações a sério?
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A team member with 200 reviews sounds impressive until you realize they served 2,000 clients. That's a 10% conversion rate. Your colleague has 80 reviews from 400 clients. a 20% rate. They're actually winning. Because Reviewflowz connects to SwyftOps, it knows exactly how many closed deals you completed, so instead of celebrating raw numbers, you see: 342 closed deals this month, 47 reviews, 13.7% conversion rate. That's the metric your competitors can't track.
Stop ignoring reviews. Start replying at scale.
Responder às avaliações melhora a sua classificação no Google, cria confiança junto dos futuros clientes e dá aos clientes insatisfeitos um motivo para voltarem. Mas quem tem tempo para responder a todas elas? O Reviewflowz gera respostas alinhadas com a identidade da marca, utilizando IA, no Google, no Yelp, no Facebook e em mais de 200 outros sites. Aprove-as manualmente ou deixe-as publicar automaticamente.
FAQs
Tudo o que você precisa saber sobre o produto e o faturamento. Não consegue encontrar a resposta que procura? Entre em contato com nossa equipe.
Em que sites de avaliações devo concentrar-me?
Google Reviews should always be your top priority since it's the most visible to potential customers searching for your business. Beyond Google, focus on Yelp, Facebook, and Trustpilot as they're valuable across most industries, plus any industry-specific platforms relevant to your business. The good news is that Reviewflowz monitors all 200+ review platforms from one dashboard, so you don't have to choose just a few.
Como posso avaliar o desempenho das minhas avaliações?
Most businesses focus on total review count, but that's meaningless without knowing your customer volume. A business with 200 reviews from 15,000 customers (1.3% conversion) is actually underperforming compared to a competitor with just 80 reviews from 2,000 customers (4% conversion). Because Reviewflowz integrates directly with SwyftOps, we automatically calculate your true review conversion rate by dividing your reviews by your actual closed deals and clients.
Como é que o pedido de revisão é efetivamente enviado?
When a deal closes, onboarding completes, or a project gets delivered in SwyftOps, Reviewflowz automatically detects that trigger and sends a review request to your client via email, SMS, or WhatsApp (whichever channel you've chosen). You configure it once by selecting your trigger event and preferred channel, then every future client gets contacted automatically without any manual work from you. It's completely set-and-forget once you've done the initial setup.
Posso enviar pedidos de avaliação pelo WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers nearly 98% open rates compared to email, making it incredibly effective for getting customer responses. Just like email and SMS, WhatsApp requests are triggered automatically from SwyftOps when deals close, onboarding completes, or projects are delivered.
Posso saber qual dos membros da equipa gera mais avaliações?
Yes, Reviewflowz automatically tracks which team member generates each review by connecting to your SwyftOps data to see who handled each closed deal or client. When reviews come in, they're automatically attributed to the right person without customers needing to mention names. This also helps avoid Google's tendency to flag and remove reviews that specifically mention staff names.
How long does it take to set up Reviewflowz with SwyftOps?
Setup takes just minutes, not days. Simply connect your SwyftOps account, choose your trigger and preferred channel, and you're live with no developer or IT support needed. Your first automated review request goes out the same day.
Quanto custam os e-mails e SMS de solicitação de avaliações?
Email costs $5 per 1,000 sends and SMS costs $5 per 100 sends, all on a pay-as-you-go basis with no monthly minimums or contracts. For most businesses using SwyftOPS, this translates to just pennies per review collected. WhatsApp pricing varies by country and follows the same credit-based system.
