When a deal is marked closed won, an opportunity moves to closed, or a project status updates in Salesforce, Reviewflowz automatically sends a review request to your client via email, SMS, or WhatsApp. Set it up once and every client gets asked for feedback without any manual work. No extra tools, no reminders, just seamless reviews flowing from your existing Salesforce workflow.
Saiba exatamente quem são os seus promotores
When a customer leaves a review, that signal flows directly into their Salesforce record, whether it's a glowing 5-star or a concerning 1-star. Now you can instantly identify your biggest advocates and turn them into your most powerful marketing assets. Ask your promoters for referrals, testimonials, and case studies right from inside Salesforce.
Atribuição da autoria sem mencionar nomes
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Salesforce, it already knows who handled each deal or client interaction. When the review comes in, it's automatically attributed with no name needed. Reviews read naturally, fewer get removed, and you still get per-person performance data.
Leva as tuas avaliações a sério?
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Avaliações por negócio concluído. A métrica que importa.
A business with 200 reviews sounds impressive until you realize they've served 15,000 customers. That's a 1.3% conversion rate. Your competitor has 80 reviews from 2,000 customers. a 4% rate. They're winning. Because Reviewflowz connects to Salesforce, it knows exactly how many closed deals you completed. So instead of celebrating raw numbers, you see: 342 closed deals this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
Todas as avaliações recebem uma resposta. Finalmente.
Responder às avaliações melhora a sua classificação no Google, cria confiança junto dos futuros clientes e dá aos clientes insatisfeitos um motivo para voltarem. Mas quem tem tempo para responder a todas elas? O Reviewflowz gera respostas alinhadas com a identidade da marca, utilizando IA, no Google, no Yelp, no Facebook e em mais de 200 outros sites. Aprove-as manualmente ou deixe-as publicar automaticamente.
FAQs
Tudo o que você precisa saber sobre o produto e o faturamento. Não consegue encontrar a resposta que procura? Entre em contato com nossa equipe.
Em que sites de avaliações devo concentrar-me?
Google is always your #1 priority since it impacts local search rankings and customer discovery. Beyond Google, focus on Yelp, Facebook, and Trustpilot as they're valuable across most businesses, plus any industry-specific platforms relevant to your sector. The good news is Reviewflowz monitors all 200+ platforms from one dashboard, so you don't have to choose just a few.
Como posso avaliar o desempenho das minhas avaliações?
Most businesses focus on raw review counts, but that's misleading without knowing your total customer volume. Reviewflowz automatically calculates your true review conversion rate by dividing your reviews by your closed deals in Salesforce, giving you the denominator other tools can't provide. For example, 80 reviews from 2,000 customers (4% conversion) significantly outperforms 200 reviews from 15,000 customers (1.3% conversion).
Como é que o pedido de revisão é efetivamente enviado?
When a specific trigger event occurs in Salesforce (like a deal stage changing to "Closed Won," an opportunity being marked complete, or a project status updating to "Delivered"), Reviewflowz automatically sends a review request to your client via email, SMS, or WhatsApp. You configure this once by selecting your trigger event and preferred communication channel, then every future client gets contacted automatically without any manual work from your team.
Posso enviar pedidos de avaliação pelo WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests are triggered automatically from Salesforce when deals close, onboarding completes, or projects are delivered, just like email and SMS. This makes it especially powerful in markets where WhatsApp is the primary communication channel.
Posso saber qual dos membros da equipa gera mais avaliações?
Yes. Reviewflowz automatically connects to your Salesforce data to track which team member handled each closed deal or client, so when reviews come in, they're instantly attributed to the right person without customers needing to mention names. This gives you detailed performance tracking and leaderboards while reducing the risk of reviews being flagged by Google, since reviews mentioning specific staff names are more likely to get removed.
How long does it take to set up Reviewflowz with Salesforce?
Reviewflowz integrates with Salesforce in minutes, not days. No developer or IT department required. simply connect your accounts, set your triggers, and your first automated review request goes out the same day.
Quanto custam os e-mails e SMS de solicitação de avaliações?
Review request emails cost $5 per 1,000 emails and SMS costs $5 per 100 messages on a pay-as-you-go basis with no monthly minimums or contracts. WhatsApp pricing varies by country. For most businesses, the cost per review collected works out to just pennies compared to the value each review provides.
