Every completed transaction triggers a review request
When a purchase is completed or order is processed in Hana Florist POS, Reviewflowz automatically sends a review request to your customer via email, SMS, or WhatsApp. Set it up once and forget it. Every transaction becomes a review opportunity, using the customer data already in your POS system.
Saiba exatamente quem são os seus promotores
When a customer leaves a review (positive or negative), that signal automatically flows into their Hana Florist POS record. Now you know exactly who your biggest fans are, so you can ask them for video testimonials, referrals, or case studies. Your best marketing comes from your happiest customers, but only if you know who they are.
Atribuição da autoria sem mencionar nomes
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Hana Florist POS, it already knows who handled the transaction. When the review comes in, it's automatically attributed with no name needed. Reviews read naturally, fewer get removed, and you still get per-person performance data.
Leva as tuas avaliações a sério?
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A team member with 200 reviews sounds impressive until you realize they served 15,000 customers. That's a 1.3% conversion rate. Your competitor has 80 reviews from 2,000 customers. a 4% rate. Because Reviewflowz connects to Hana Florist POS, it knows exactly how many transactions you completed. So instead of celebrating raw numbers, you see: 342 transactions this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
Todas as avaliações recebem uma resposta. Finalmente.
Responder às avaliações melhora a sua classificação no Google, cria confiança junto dos futuros clientes e dá aos clientes insatisfeitos um motivo para voltarem. Mas quem tem tempo para responder a todas elas? O Reviewflowz gera respostas alinhadas com a identidade da marca, utilizando IA, no Google, no Yelp, no Facebook e em mais de 200 outros sites. Aprove-as manualmente ou deixe-as publicar automaticamente.
FAQs
Tudo o que você precisa saber sobre o produto e o faturamento. Não consegue encontrar a resposta que procura? Entre em contato com nossa equipe.
Em que sites de avaliações devo concentrar-me?
Google Reviews should always be your #1 priority since it directly impacts your local search visibility and customer discovery. Beyond Google, focus on Yelp, Facebook, and Trustpilot, plus any industry-specific platforms relevant to your business. The good news is Reviewflowz monitors all 200+ review sites from one dashboard, so you don't have to choose just a few.
Como posso avaliar o desempenho das minhas avaliações?
Don't just count reviews. measure your review conversion rate instead. Because Reviewflowz integrates directly with your Hana Florist POS system, we automatically calculate your true conversion rate by dividing your reviews by your actual customer transactions, giving you the complete picture of how effectively you're turning customers into reviewers.
Como é que o pedido de revisão é efetivamente enviado?
When a transaction is completed in Hana Florist POS, Reviewflowz automatically detects this trigger and immediately sends a review request to your customer via your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your trigger event and preferred communication method, then every customer who completes a purchase gets automatically contacted without any manual work from you. It's completely set-and-forget once you've chosen your settings.
Posso enviar pedidos de avaliação pelo WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests along with email and SMS options. WhatsApp delivers exceptional results with nearly 98% open rates, making it far more effective than traditional email. Just like our other channels, WhatsApp requests are automatically triggered when transactions are completed in your Hana Florist POS system.
Posso saber qual dos membros da equipa gera mais avaliações?
Yes, Reviewflowz automatically tracks which team member generates each review by connecting directly to your Hana Florist POS system and attributing reviews based on who handled each transaction. This eliminates the need for customers to mention staff names in their reviews, which actually helps avoid Google's automated removal of reviews that reference specific employees. You'll get complete performance tracking and leaderboards for each team member without any manual effort.
How long does it take to set up Reviewflowz with Hana Florist POS?
Setup takes just minutes, not days. Simply connect your Hana Florist POS system, choose your trigger and messaging channel, and you're live with no developer or IT support needed. Your first automated review request goes out the same day.
Quanto custam os e-mails e SMS de solicitação de avaliações?
Email requests cost $5 per 1,000 sends and SMS costs $5 per 100 sends on a pay-as-you-go basis with no monthly minimums or contracts. For most florists using Hana Florist POS, this works out to just pennies per review collected. WhatsApp pricing varies by country and is also available on the same flexible credit system.
