Every completed Hana Florist POS order asks for a review
Everything you need for reviews, with nothing you don't.
- Live in minutes, no demo
- Every completed order asks for a review
- Each review credited to the designer
Hana Florist POS is connected to Reviewflowz. Trigger in Hana Florist POS: completed. A review request is then sent by SMS to the customer, and the Google review that comes in is saved on the order, credited to the designer, Maya Lindqvist.
A completed order, pickup or delivery sends the request
When Hana Florist POS records that an order is completed, picked up or delivered, Reviewflowz sends the review request. You choose the moment that fits each order, such as after delivery for a wedding order or right after checkout for a walk-in sale.
The request goes out by SMS, email or WhatsApp. Nobody on the shop floor has to remember to ask.
When an order is completed in Hana Florist POS, a review request campaign runs by itself: an SMS one hour later, an email three days later, a WhatsApp message seven days later, until a new 5-star Google review comes in.
The customer on the order gets the review link
Reviewflowz messages the customer whose contact details Hana Florist POS took at checkout. You don't need to rebuild any contact list.
The link opens the review platform that needs reviews most. Every customer gets the same link, with no rating screen first.
When an order is completed in Hana Florist POS, the customer gets an SMS asking how it went, with a link to review it. They tap the link, give five stars and post on Google, and the review lands tied to the order and the shop: Main Street Shop, Riverside Shop, Downtown Studio.
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Your next completed order sends its own review request.
Every review credited to the designer on the order
Reviewflowz saves each review against the order it came from and credits it to the designer on that order. Customers don't have to remember or spell a staff name.
Past orders are imported for reporting, so you see each designer's conversion rate from orders to reviews. Past customers are never messaged.
The order in Hana Florist POS records which designer did the work. The review request carries the order, so when the customer leaves a five-star Google review with no name in it, it is credited to the designer and saved back on the same order.
Hana Florist POS integration: questions
When does Reviewflowz send review requests from Hana Florist POS?
Reviewflowz sends a request when Hana Florist POS records that an order is completed, picked up or delivered. You choose the moment for each kind of order, such as after delivery for wedding orders or right after checkout for walk-in sales.
Who gets asked for a review?
The customer on the completed order, using the contact details Hana Florist POS took at checkout. Every customer gets the same link, which opens the review platform that needs reviews most. There is no rating screen first.
What happens with orders that are cancelled or refunded?
Reviewflowz only sends a request when an order is completed, picked up or delivered. An order that never reaches that point sends no request.
How does designer credit work without customers naming staff?
Reviewflowz saves each review against the order it came from and credits it to the designer on that order. Customers don't have to mention a name, and you see each designer's conversion rate from orders to reviews.
How do I connect Hana Florist POS?
Connect Hana Florist POS from Integrations in Reviewflowz. It takes minutes and you don't need a demo. Past orders are imported for reporting, and past customers are never messaged.
What does it cost?
Reviewflowz costs $70 per location per month billed annually, or $80 month to month. Messages cost $5 per 1,000 emails and $5 per 100 SMS. Start with a 14-day trial, no card needed.
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