When an order is marked as fulfilled or a delivery is completed in Shed Suite, Reviewflowz automatically sends a review request to your customer via email, SMS, or WhatsApp. You set it up once, and every customer gets asked using the data already in your system. No spreadsheets, no reminders, no extra steps.
Saiba exatamente quem são os seus promotores
When a customer leaves a review (positive or negative), that signal flows directly into their Shed Suite record. Now you can instantly identify your biggest fans and take action: request video testimonials, ask for referrals, or develop case studies. Your happiest customers are your best marketing asset, but only if you know who they are.
Atribuição da autoria sem mencionar nomes
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Shed Suite, it already knows who handled each order or delivery, so when reviews come in, they're automatically attributed to the right team member. Reviews read naturally, fewer get removed by Google, and you still get complete per-person performance data for coaching and bonuses.
Leva as tuas avaliações a sério?
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A business with 200 reviews sounds impressive until you realize they've served 15,000 customers. That's a 1.3% conversion rate. Your competitor has 80 reviews from 2,000 customers. a 4% rate. They're winning. Because Reviewflowz connects to Shed Suite, it knows exactly how many orders or deliveries you completed. So instead of celebrating raw numbers, you see: 342 orders this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
Todas as avaliações recebem uma resposta. Finalmente.
Responder às avaliações melhora a sua classificação no Google, cria confiança junto dos futuros clientes e dá aos clientes insatisfeitos um motivo para voltarem. Mas quem tem tempo para responder a todas elas? O Reviewflowz gera respostas alinhadas com a identidade da marca, utilizando IA, no Google, no Yelp, no Facebook e em mais de 200 outros sites. Aprove-as manualmente ou deixe-as publicar automaticamente.
FAQs
Tudo o que você precisa saber sobre o produto e o faturamento. Não consegue encontrar a resposta que procura? Entre em contato com nossa equipe.
Em que sites de avaliações devo concentrar-me?
Google Reviews should always be your top priority since it directly impacts local search rankings and customer discovery. Beyond Google, focus on Yelp, Facebook, and Trustpilot as they're valuable across most business types, plus any industry-specific platforms that matter to your customers. The good news is Reviewflowz monitors all 200+ review platforms from one dashboard, so you don't have to choose just a few.
Como posso avaliar o desempenho das minhas avaliações?
Most businesses make the mistake of counting raw reviews, but 200 reviews means nothing without knowing if they came from 2,000 customers (great 10% rate) or 20,000 customers (terrible 1% rate). Because Reviewflowz integrates directly with Shed Suite, it automatically calculates your true review conversion rate by dividing your reviews by your actual order volume. This gives you the real performance metric that matters: what percentage of your Shed Suite customers are actually leaving reviews.
Como é que o pedido de revisão é efetivamente enviado?
When an order is marked as delivery completed in Shed Suite, Reviewflowz automatically detects this trigger and sends a review request to your customer through your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting the "delivery completed" trigger and your preferred communication method, then every future delivery automatically generates a review request without any manual work. It's completely set-and-forget once you've made your initial setup choices.
Posso enviar pedidos de avaliação pelo WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers exceptional results with close to 98% open rates, making it far more effective than traditional email. Just like our other channels, WhatsApp requests are triggered automatically from Shed Suite when orders are fulfilled or deliveries are completed.
Posso saber qual dos membros da equipa gera mais avaliações?
Yes. Reviewflowz automatically pulls staff assignments from your Shed Suite data, so when reviews come in, they're instantly attributed to the right team member without customers needing to mention names. This helps avoid Google's tendency to flag and remove reviews that specifically mention staff members by name.
How long does it take to set up Reviewflowz with Shed Suite?
Setup takes just minutes, not days. Simply connect your Shed Suite system, select your trigger and preferred channel, and you're live with no developer or IT support required. Your first automated review request goes out the same day.
Quanto custam os e-mails e SMS de solicitação de avaliações?
Email requests cost $5 per 1,000 sends and SMS costs $5 per 100 sends on a pay-as-you-go basis with no monthly minimums or contracts. For most Shed Suite users, this works out to just pennies per review collected. WhatsApp pricing varies by country and is also available on the same flexible credit system.
