Every campaign completion becomes a review request
When a campaign finishes, onboarding completes, or project gets delivered in SegMetrics, Reviewflowz automatically sends a review request to your client via email, SMS, or WhatsApp. Set it up once and every client gets asked. No extra steps, no manual tracking, just automatic reviews from the system you already use.
Saiba exatamente quem são os seus promotores
When a customer leaves a review, that signal flows directly into their SegMetrics record, tagged as positive or negative feedback. Now you can instantly identify your biggest advocates and take action. Ask your promoters for video testimonials, referrals, or case studies to fuel your best marketing campaigns.
Atribuição da autoria sem mencionar nomes
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to SegMetrics, it already knows which team member handled each subscriber. When the review comes in, it's automatically attributed. No name needed. Reviews read naturally, fewer get removed, and you still get per-person performance data.
Leva as tuas avaliações a sério?
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A business with 200 reviews sounds impressive until you realize they've served 15,000 customers. That's a 1.3% conversion rate. Your competitor has 80 reviews from 2,000 customers. They're winning at 4%. Because Reviewflowz connects to SegMetrics, it knows exactly how many client or subscribers you completed, so instead of celebrating raw numbers, you see: 342 client or subscribers this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
Responder automaticamente a todas as avaliações com IA
Responder às avaliações melhora a sua classificação no Google, cria confiança junto dos futuros clientes e dá aos clientes insatisfeitos um motivo para voltarem. Mas quem tem tempo para responder a todas elas? O Reviewflowz gera respostas alinhadas com a identidade da marca, utilizando IA, no Google, no Yelp, no Facebook e em mais de 200 outros sites. Aprove-as manualmente ou deixe-as publicar automaticamente.
FAQs
Tudo o que você precisa saber sobre o produto e o faturamento. Não consegue encontrar a resposta que procura? Entre em contato com nossa equipe.
Em que sites de avaliações devo concentrar-me?
Google Reviews should always be your #1 priority since it directly impacts local search rankings and visibility. Yelp, Facebook, and Trustpilot are valuable for most businesses, plus any industry-specific platforms relevant to your sector. The good news is that Reviewflowz monitors all 200+ review platforms from one dashboard, so you don't have to pick and choose.
Como posso avaliar o desempenho das minhas avaliações?
Don't just count reviews. Raw review numbers are meaningless without knowing your customer volume. Reviewflowz automatically calculates your review conversion rate by dividing your reviews by your total subscribers from SegMetrics, so you can see that 80 reviews from 2,000 customers (4%) actually outperforms 200 reviews from 15,000 customers (1.3%).
Como é que o pedido de revisão é efetivamente enviado?
When your SegMetrics campaign completes, onboarding finishes, or project gets delivered, Reviewflowz automatically detects this trigger event and sends a review request to your client through your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your SegMetrics trigger and preferred communication channel, then every future client automatically receives their review request without any manual work from you. It's completely set-and-forget once the initial setup is done.
Posso enviar pedidos de avaliação pelo WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests are triggered automatically from SegMetrics just like email and SMS when campaigns complete or projects are delivered. This makes it especially effective in markets where WhatsApp is the primary communication channel.
Posso saber qual dos membros da equipa gera mais avaliações?
Yes. Reviewflowz automatically attributes each review to the correct team member by connecting to your SegMetrics data, so you don't need clients to mention names in their reviews. This approach also helps prevent Google from flagging your reviews, since reviews that mention specific staff names are more likely to be removed.
How long does it take to set up Reviewflowz with SegMetrics?
Setup takes just minutes, not days. Simply connect your SegMetrics account, choose your trigger and preferred channel, and you're live without needing any developer or IT support. Your first automated review request will go out the same day.
Quanto custam os e-mails e SMS de solicitação de avaliações?
Review request emails cost $5 per 1,000 emails sent, and SMS messages cost $5 per 100 messages sent on a pay-as-you-go basis with no monthly minimums or contracts. WhatsApp pricing varies by country. For most businesses, this translates to just pennies per review collected, making it extremely cost-effective compared to the value each review brings to your business.
