Every confirmed SegMetrics purchase asks for a review

Everything you need for reviews, with nothing you don't.

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  • Every confirmed purchase asks for a review
  • Past customers are never messaged

SegMetrics is connected to Reviewflowz. Trigger in SegMetrics: confirmed. A review request is then sent by SMS to the customer, and the Google review that comes in is saved on the purchase.

A review request follows every confirmed purchase

When SegMetrics records a confirmed purchase, Reviewflowz starts the request. It goes out by email, SMS or WhatsApp on the timeline you set after the purchase.

You can also start requests from a subscription activation or a course completion. Each customer gets one request, sent while the purchase is recent.

When a purchase is confirmed in SegMetrics, a review request campaign runs by itself: an SMS one hour later, an email three days later, a WhatsApp message seven days later, until a new 5-star Google review comes in.

The customer on the purchase gets the link

The customer on the confirmed purchase gets a text with a review link. The link opens the review platform that needs reviews most.

There is no rating pre-screen. Every customer gets the same link, whatever they think of you.

When a purchase is confirmed in SegMetrics, the customer gets an SMS asking how it went, with a link to review it. They tap the link, give five stars and post on Google, and the review lands tied to the purchase and the account: Northfield Academy, Northfield Coaching, Northfield Store.

Connect SegMetrics in minutes

Every confirmed purchase starts asking for a review, with no demo and no card.

Past purchases count in reporting, never get messaged

Reviewflowz imports your past SegMetrics purchases to build your reporting and your review conversion rate. You start with a baseline on day one.

Past customers are never messaged. Requests go only to customers whose purchase is confirmed after you connect.

Every past purchase, counted: January, 18 reviews from 120 purchases, 15%; February, 22 reviews from 128 purchases, 17%; March, 26 reviews from 131 purchases, 20%; April, 30 reviews from 129 purchases, 23%.

SegMetrics integration: questions

When does the review request go out after a SegMetrics purchase?

Reviewflowz starts the request when SegMetrics records the purchase as confirmed. You set the timing and channels once, by email, SMS or WhatsApp, and every new purchase follows that timeline.

Who gets asked for a review?

The customer on the confirmed purchase. Their link opens the review platform that needs reviews most, and there is no rating pre-screen, so every customer gets the same request.

What happens with purchases that never get confirmed?

Reviewflowz sends a request only when SegMetrics records the event you chose. A purchase that never reaches that event never triggers a request.

Can SegMetrics review requests go out by WhatsApp?

Yes. Each request goes out by email, SMS or WhatsApp, and you pick the channels. The message carries the same review link on every channel.

How do I connect SegMetrics?

Open Integrations in Reviewflowz and connect SegMetrics. It takes minutes, it is self-serve and there is no demo. The 14-day trial needs no card.

What does the SegMetrics integration cost?

Reviewflowz costs $70 per location per month billed annually, or $80 month to month. Messaging costs $5 per 1,000 emails and $5 per 100 SMS. The 14-day trial needs no card.