When you mark a deal as closed, complete an onboarding, or deliver a project in Kommo, Reviewflowz automatically sends a review request to your client via email, SMS, or WhatsApp. Set it up once and forget it. Every client gets asked using the data already in your Kommo system.
Saiba exatamente quem são os seus promotores
When a customer leaves a review, that signal flows directly into their Kommo record, showing you exactly who your biggest fans are. Now you can strategically ask your happiest customers for video testimonials, referrals, or case studies. Without this connection, your most valuable advocates remain hidden in review platform silos.
Atribuição da autoria sem mencionar nomes
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Kommo, it already knows who handled each deal or client. When the review comes in, it's automatically attributed. No name needed. Reviews read naturally, fewer get removed, and you still get per-person performance data.
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Avaliações por negócio concluído. A métrica que importa.
A business with 200 reviews sounds impressive until you realize they've served 15,000 customers. That's a 1.3% conversion rate. Your competitor has 80 reviews from 2,000 customers. A 4% rate. They're winning. Because Reviewflowz connects to Kommo, it knows exactly how many closed deals you completed. So instead of celebrating raw numbers, you see: 342 closed deals this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
Todas as avaliações recebem uma resposta. Finalmente.
Responder às avaliações melhora a sua classificação no Google, cria confiança junto dos futuros clientes e dá aos clientes insatisfeitos um motivo para voltarem. Mas quem tem tempo para responder a todas elas? O Reviewflowz gera respostas alinhadas com a identidade da marca, utilizando IA, no Google, no Yelp, no Facebook e em mais de 200 outros sites. Aprove-as manualmente ou deixe-as publicar automaticamente.
FAQs
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Em que sites de avaliações devo concentrar-me?
Google Reviews should always be your top priority since it's the most visible to potential customers searching for your business. Beyond Google, focus on Yelp, Facebook, and Trustpilot as they're valuable across most industries, plus any industry-specific platforms relevant to your business. The good news is that Reviewflowz monitors all 200+ review platforms from one dashboard, so you don't have to choose or juggle multiple tools.
Como posso avaliar o desempenho das minhas avaliações?
Don't just count reviews. The metric that matters is your review conversion rate (reviews ÷ total customers), and since Reviewflowz connects directly to your Kommo CRM, we automatically calculate this for you using your actual customer data. A business with 80 reviews from 2,000 customers (4% conversion rate) will outperform a competitor with 200 reviews from 15,000 customers (1.3% conversion rate) every time.
Como é que o pedido de revisão é efetivamente enviado?
When a deal closes or moves to a specific stage in your Kommo pipeline, Reviewflowz automatically detects this trigger and sends a review request to your customer via your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting the Kommo trigger event and preferred communication method, then every future deal that reaches that stage will automatically generate a review request. No manual sending required after the initial setup.
Posso enviar pedidos de avaliação pelo WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers nearly 98% open rates, making it far more effective than email, especially in markets where WhatsApp is the primary communication channel. Just like email and SMS requests, WhatsApp messages are triggered automatically from Kommo when deals close or projects are completed.
Posso saber qual dos membros da equipa gera mais avaliações?
Yes, Reviewflowz automatically tracks which team member generates each review by connecting directly to your Kommo CRM data to see who handled each closed deal or client. When reviews come in, they're automatically attributed to the right person without customers needing to mention names. This also helps avoid Google's tendency to flag and remove reviews that specifically mention staff names.
How long does it take to set up Reviewflowz with Kommo?
Setup takes just minutes, not days. Simply connect your Kommo account, select your trigger and preferred channel, and you're live with no developer needed. Your first automated review request goes out the same day.
Quanto custam os e-mails e SMS de solicitação de avaliações?
Reviewflowz charges $5 per 1,000 emails and $5 per 100 SMS on a pay-as-you-go basis with no monthly minimums or contracts. WhatsApp pricing varies by country. For most businesses, this works out to just pennies per review collected, making it extremely cost-effective compared to the value each review brings to your Kommo CRM data and business reputation.