When an invoice is marked paid in ERPNext, Reviewflowz automatically sends a review request to your customer via email, SMS, or WhatsApp. Set it up once and every payment becomes a review opportunity. No extra tools, no manual work, just reviews flowing from the system you already use.
Saiba exatamente quem são os seus promotores
When a customer leaves a positive or negative review, that signal flows directly into their ERPNext record. Now you can instantly identify your biggest fans and turn them into powerful advocates through video testimonials, referrals, and case studies. Your happiest customers are your best marketers, but only if you know who they are.
Atribuição da autoria sem mencionar nomes
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to ERPNext, it already knows who handled the transaction. When the review comes in, it's automatically attributed with no name needed. Reviews read naturally, fewer get removed, and you still get per-person performance data.
Leva as tuas avaliações a sério?
Comece a usar em minutos • Faça um upgrade quando estiver pronto
A business with 200 reviews sounds impressive until you realize they've served 15,000 customers. That's a 1.3% conversion rate. Your competitor has 80 reviews from 2,000 customers. a 4% rate. They're winning. Because Reviewflowz connects to ERPNext, it knows exactly how many invoices you completed. So instead of celebrating raw numbers, you see: 342 invoices this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
Stop ignoring reviews. Start replying at scale.
Responder às avaliações melhora a sua classificação no Google, cria confiança junto dos futuros clientes e dá aos clientes insatisfeitos um motivo para voltarem. Mas quem tem tempo para responder a todas elas? O Reviewflowz gera respostas alinhadas com a identidade da marca, utilizando IA, no Google, no Yelp, no Facebook e em mais de 200 outros sites. Aprove-as manualmente ou deixe-as publicar automaticamente.
FAQs
Tudo o que você precisa saber sobre o produto e o faturamento. Não consegue encontrar a resposta que procura? Entre em contato com nossa equipe.
Em que sites de avaliações devo concentrar-me?
Google is always the #1 priority since it directly impacts your local search visibility and customer trust. Beyond Google, focus on Yelp, Facebook, and Trustpilot as they're valuable across most businesses, plus any industry-specific platforms relevant to your market. The good news is Reviewflowz monitors all 200+ review platforms from one dashboard, so you don't have to choose just a few.
Como posso avaliar o desempenho das minhas avaliações?
Most businesses only count total reviews, but that's meaningless without knowing your customer volume. A business with 200 reviews from 15,000 customers (1.3% conversion) is actually underperforming compared to a competitor with just 80 reviews from 2,000 customers (4% conversion). Because Reviewflowz integrates with ERPNext, it automatically calculates your review conversion rate by dividing your reviews by your total invoices, giving you the metric that actually matters for measuring performance.
Como é que o pedido de revisão é efetivamente enviado?
When a payment is received and marked as paid in your ERPNext system, Reviewflowz automatically detects this trigger and sends a review request to your customer through your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting "payment received" as your trigger and picking your preferred communication method. From that point forward, every customer who pays an invoice automatically gets a review request without any manual work from you.
Posso enviar pedidos de avaliação pelo WhatsApp?
Yes, Reviewflowz fully supports WhatsApp review requests with near 98% open rates, significantly higher than email. WhatsApp requests are triggered automatically from ERPNext when invoices are paid or payments are received, just like email and SMS. This makes it especially powerful in markets where WhatsApp is the primary communication channel.
Posso saber qual dos membros da equipa gera mais avaliações?
Yes, Reviewflowz automatically tracks this by connecting directly to your ERPNext data to see which team member handled each invoice. When reviews come in, the system attributes them to the correct person without customers needing to mention names, giving you detailed performance tracking and leaderboards. This also helps avoid Google's tendency to flag and remove reviews that specifically mention staff names.
How long does it take to set up Reviewflowz with ERPNext?
Setup takes just minutes, not days. Simply connect your ERPNext account, choose your trigger like invoice paid or payment received, select your preferred channel, and you're live with no developer or IT department needed. Your first automated review request goes out the same day.
Quanto custam os e-mails e SMS de solicitação de avaliações?
Review request emails cost $5 per 1,000 emails and SMS costs $5 per 100 SMS on a pay-as-you-go basis with no monthly minimums or contracts. For most ERPNext users, this translates to just pennies per review collected. WhatsApp pricing varies by country and follows the same pay-as-you-go model.
