When you mark a deal as closed, complete an onboarding, or deliver a project in Dispatch, Reviewflowz automatically sends a review request to your client via email, SMS, or WhatsApp. Set it up once and forget it. Every client gets asked using the data already in your Dispatch system.
Saiba exatamente quem são os seus promotores
When a customer leaves a 5-star Google review, that signal shows up right in their Dispatch record. Now you know exactly who your biggest fans are. Ask them for a video testimonial, a referral, or a case study.
Atribuição da autoria sem mencionar nomes
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Dispatch, it already knows who handled each closed deal. When the review comes in, it's automatically attributed. No name needed. Reviews read naturally, fewer get removed, and you still get per-person performance data.
Leva as tuas avaliações a sério?
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Avaliações por negócio concluído. A métrica que importa.
A business with 200 reviews sounds impressive until you realize they've served 15,000 customers. That's a 1.3% conversion rate. Your competitor has 80 reviews from 2,000 customers. a 4% rate. They're winning. Because Reviewflowz connects to Dispatch, it knows exactly how many closed deals you completed. So instead of celebrating raw numbers, you see: 342 closed deals this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
Responder automaticamente a todas as avaliações com IA
Responder às avaliações melhora a sua classificação no Google, cria confiança junto dos futuros clientes e dá aos clientes insatisfeitos um motivo para voltarem. Mas quem tem tempo para responder a todas elas? O Reviewflowz gera respostas alinhadas com a identidade da marca, utilizando IA, no Google, no Yelp, no Facebook e em mais de 200 outros sites. Aprove-as manualmente ou deixe-as publicar automaticamente.
FAQs
Tudo o que você precisa saber sobre o produto e o faturamento. Não consegue encontrar a resposta que procura? Entre em contato com nossa equipe.
Em que sites de avaliações devo concentrar-me?
Google is always your #1 priority since it directly impacts local search rankings and customer discovery. Yelp, Facebook, and Trustpilot are important for most businesses, plus any industry-specific platforms relevant to your field. The good news is Reviewflowz monitors all 200+ review sites from one dashboard, so you don't have to choose just a few.
Como posso avaliar o desempenho das minhas avaliações?
Most businesses only track total review count, but that's meaningless without knowing how many customers you actually served. Since Reviewflowz connects directly to your Dispatch CRM, it automatically calculates your review conversion rate by dividing your reviews by your total closed deals. A competitor with 80 reviews from 2,000 customers (4% conversion) will outperform you even if you have 200 reviews from 15,000 customers (1.3% conversion).
Como é que o pedido de revisão é efetivamente enviado?
When a deal closes, onboarding completes, or a project gets delivered in Dispatch, Reviewflowz automatically detects this trigger event and sends a review request to your client via email, SMS, or WhatsApp. You configure this once by selecting your preferred trigger event and communication channel, then every future client gets asked for a review without any manual work from you. It's completely set and forget once the initial setup is complete.
Posso enviar pedidos de avaliação pelo WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests work exactly like email and SMS, triggering automatically from Dispatch when deals close, onboarding completes, or projects are delivered. This makes WhatsApp especially powerful in markets where it's the primary communication channel.
Posso saber qual dos membros da equipa gera mais avaliações?
Yes. Since Reviewflowz integrates directly with Dispatch, it automatically knows which team member handled each client and attributes incoming reviews to the correct person without requiring customers to mention names. This prevents reviews from being flagged and removed by Google, which often happens when specific staff names are mentioned in reviews.
How long does it take to set up Reviewflowz with Dispatch?
Setup takes just minutes, not days. Simply connect your Dispatch account, choose your trigger and messaging channel, and you're live with no developer or IT department needed. Your first automated review request goes out the same day.
Quanto custam os e-mails e SMS de solicitação de avaliações?
Review request emails cost $5 per 1,000 emails and SMS costs $5 per 100 messages on a pay-as-you-go basis with no monthly minimums or contracts. For most businesses, this works out to just pennies per review collected. WhatsApp pricing varies by country but follows the same pay-as-you-go model.
