When an order is delivered, purchase confirmed, or return period expires in BridalLive, Reviewflowz automatically sends a review request to your customer via email, SMS, or WhatsApp. Set it up once and forget it. Every customer gets asked using the order data already in your BridalLive system.
Saiba exatamente quem são os seus promotores
When customers leave reviews (positive or negative), those signals automatically flow back into their BridalLive records. Now you can instantly identify your biggest advocates and take action: request video testimonials, ask for referrals, or develop case studies. Without this connection, your most valuable marketing opportunities stay hidden in review platforms, disconnected from your customer data.
Atribuição da autoria sem mencionar nomes
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to BridalLive, it already knows who handled the transaction. When the review comes in, it's automatically attributed. No name needed. Reviews read naturally, fewer get removed, and you still get per-person performance data.
Leva as tuas avaliações a sério?
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A business with 200 reviews sounds impressive until you realize they've served 15,000 customers. That's a 1.3% conversion rate while your competitor's 80 reviews from 2,000 customers represents 4%. Because Reviewflowz connects to BridalLive, it knows exactly how many orders you completed, showing you what matters: 342 orders this month, 47 reviews, 13.7% conversion rate. That's the number you optimize to beat competitors.
Todas as avaliações recebem uma resposta. Finalmente.
Responder às avaliações melhora a sua classificação no Google, cria confiança junto dos futuros clientes e dá aos clientes insatisfeitos um motivo para voltarem. Mas quem tem tempo para responder a todas elas? O Reviewflowz gera respostas alinhadas com a identidade da marca, utilizando IA, no Google, no Yelp, no Facebook e em mais de 200 outros sites. Aprove-as manualmente ou deixe-as publicar automaticamente.
FAQs
Tudo o que você precisa saber sobre o produto e o faturamento. Não consegue encontrar a resposta que procura? Entre em contato com nossa equipe.
Em que sites de avaliações devo concentrar-me?
Google should always be your #1 priority since it's where most customers discover businesses and read reviews. Beyond Google, focus on Yelp, Facebook, and Trustpilot as they're valuable across most industries, plus any industry-specific platforms relevant to your business. The good news is Reviewflowz monitors all 200+ review sites from one dashboard, so you don't have to choose just a few.
Como posso avaliar o desempenho das minhas avaliações?
Most businesses focus on total review count, but that's meaningless without knowing your order volume. A store with 200 reviews from 15,000 customers (1.3%) is actually underperforming compared to a competitor with just 80 reviews from 2,000 customers (4%). Because Reviewflowz integrates directly with BridalLive, we automatically calculate your true review conversion rate by dividing your reviews by your actual order count, giving you the real performance metric that matters.
Como é que o pedido de revisão é efetivamente enviado?
When a specific trigger occurs in BridalLive (like order delivered, purchase confirmed, or return period expired), Reviewflowz automatically sends a review request to your customer via your chosen channel: email, SMS, or WhatsApp. You configure this once by selecting your trigger event and preferred channel, then every customer gets contacted automatically from that point forward. It's completely hands-off once set up, requiring zero manual work from you.
Posso enviar pedidos de avaliação pelo WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers significantly higher open rates (close to 98%) compared to email, making it extremely effective for getting customer responses. Just like email and SMS, WhatsApp review requests are triggered automatically from your BridalLive system when orders are delivered or confirmed.
Posso saber qual dos membros da equipa gera mais avaliações?
Yes, Reviewflowz automatically tracks which team member generates the most reviews by connecting directly to your BridalLive data to see who handled each order. When reviews come in, they're automatically attributed to the right person without customers needing to mention names. This also helps avoid Google flagging reviews, since reviews mentioning specific staff names get removed more often.
How long does it take to set up Reviewflowz with BridalLive?
Setup takes just minutes, not days. Simply connect your BridalLive store, choose your trigger and messaging channel, and you're live with no developer or IT team required. Your first automated review request goes out the same day.
Quanto custam os e-mails e SMS de solicitação de avaliações?
Review request emails cost $5 per 1,000 sends and SMS costs $5 per 100 sends, all on a pay-as-you-go basis with no monthly minimums or contracts. For most bridal businesses, this works out to just pennies per review collected. WhatsApp pricing varies by country and operates on the same flexible credit system.
