When a meal is completed, order fulfilled, reservation honored, or takeout delivered in Appfront, Reviewflowz automatically sends a review request to your diner via email, SMS, or WhatsApp. Set it up once and forget it. Every single guest gets asked, every single time.
Your happiest diners, flagged in Appfront
When a guest leaves a 5-star Google review, that signal flows right back into Appfront attached to their customer record. Now your servers and managers know who your biggest fans are. Ask them for a video testimonial, a referral, or to bring friends next visit.
Atribución del personal sin mencionar nombres
Most restaurants ask diners to mention their server, chef, or manager by name in reviews. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Appfront, it already knows which staff member handled the order or reservation. When the review comes in, it's automatically attributed. No name needed. Your reviews read naturally, fewer get removed, and you still get per-staff performance breakdowns for coaching and bonuses.
¿Hasta qué punto te tomas en serio tus reseñas?
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Reseñas por pedido. La métrica que realmente importa.
A restaurant with 200 reviews sounds impressive until you realize they served 15,000 customers. That's a 1.3% conversion rate. Your competitor down the street has 80 reviews from 2,000 diners. A 4% rate. They're winning. Because Reviewflowz connects to Appfront, it knows exactly how many orders and reservations you completed. So instead of celebrating raw numbers, you see: 342 orders this month, 47 reviews, 13.7% conversion rate.
La IA responde automáticamente a todas las reseñas
Replying to reviews boosts your Google ranking, builds trust with future diners, and gives unhappy guests a reason to return. But what server, chef, or manager has time to reply to every single review across Google, Yelp, DoorDash, Uber Eats, and dozens of other platforms? Reviewflowz generates on-brand replies using AI across 200+ review sites. Approve them manually or let them publish automatically.
Preguntas frecuentes
Todo lo que necesitas saber sobre el producto y la facturación. ¿No encuentras la respuesta que buscas? Chatea con nuestro equipo.
¿Qué sitios web de reseñas son los más importantes para los restaurantes?
Google Reviews is always the #1 priority for restaurants since it directly impacts local search rankings and customer discovery, but Yelp, TripAdvisor, OpenTable, DoorDash, Uber Eats, and Facebook are equally crucial for domain authority and industry-specific visibility. These platforms drive significant traffic for dining, takeout, and delivery searches, making them essential for your restaurant's online reputation. Reviewflowz monitors all of these critical sites plus 200+ others from one centralized dashboard, so you never miss important feedback from any platform.
¿Cómo puedo evaluar el rendimiento de mis reseñas?
Don't just count raw reviews. Reviewflowz calculates your review conversion rate by dividing reviews by total orders from Appfront, giving you the complete picture. A restaurant with 50 reviews from 500 orders (10% conversion) is crushing one with 200 reviews from 10,000 orders (2% conversion).
¿Cómo se envía realmente la solicitud de revisión?
When Appfront marks an order as fulfilled, meal as completed, reservation as honored, or takeout as delivered, Reviewflowz automatically triggers a review request to that customer. You choose whether the request goes out via email, SMS, or WhatsApp, then set it up once and forget it. From that point forward, every customer automatically receives a review request through your chosen channel without any manual work on your part.
¿Puedo enviar solicitudes de reseñas por WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests work exactly like email and SMS, automatically triggering from Appfront when meals are completed, orders fulfilled, reservations honored, or takeout delivered.
¿Puedo saber qué camarero, jefe de cocina o gerente genera más reseñas?
Yes. Reviewflowz automatically connects to your Appfront data to attribute each review to the specific server, chef, or manager who handled that order or table, giving you detailed staff performance tracking without guests needing to mention names. This automatic attribution also helps prevent Google from flagging reviews, since reviews mentioning specific staff names are more likely to get removed.
How long does it take to set up Reviewflowz with Appfront?
Setup takes just minutes, not days. Simply connect your Appfront account, select your trigger and communication channel, and you're live with no developer or IT support needed. Your first review request goes out the same day.
¿Cuánto cuestan los correos electrónicos y los SMS de solicitud de reseñas?
Review requests cost $5 per 1,000 emails and $5 per 100 SMS on a pay-as-you-go basis with no monthly minimums or contracts. WhatsApp pricing varies by country. For most restaurants, this works out to just pennies per review collected.
