Every completed Appfront order asks for a review
Everything you need for reviews, with nothing you don't.
- Live in minutes, no demo
- Every completed order asks for a review
- Each review credited to the server
Appfront is connected to Reviewflowz. Trigger in Appfront: marked complete. A review request is then sent by SMS to the diner, and the Google review that comes in is saved on the order, credited to the server, Duc Le.
A review request follows every completed Appfront order
When an order is marked complete in Appfront, Reviewflowz sends the post-visit message. It goes by SMS, email or WhatsApp, on the timeline you set for each outlet.
Reservations that are honored and deliveries that are finished trigger it the same way. Nobody on the floor has to remember to ask.
When an order is marked complete in Appfront, a review request campaign runs by itself: an SMS one hour later, an email three days later, a WhatsApp message seven days later, until a new 5-star Google review comes in.
The diner on the order gets the review link
The diner on the Appfront order gets the request on their phone. The link opens the review platform that needs reviews most for that outlet.
There is no rating pre-screen. Every diner is asked, not only the ones you expect to be happy.
When an order is marked complete in Appfront, the diner gets an SMS asking how it went, with a link to review it. They tap the link, give five stars and post on Google, and the review lands tied to the order and the location: Shoreditch, Canary Wharf, King's Cross.
Connect Appfront and start asking
Every completed order sends a review request from today, with a 14-day trial and no card.
Each review credited to the server on the order
When a review comes in, Reviewflowz saves it against the Appfront order it came from. The server who handled that table or order gets the credit.
Diners never have to mention a name. You see which servers earn reviews, outlet by outlet.
The order in Appfront records which server did the work. The review request carries the order, so when the diner leaves a five-star Google review with no name in it, it is credited to the server and saved back on the same order.
Appfront integration: questions
How do I connect Appfront, and when do requests go out?
Connect Appfront from Integrations in Reviewflowz, in minutes, with no demo. From then on, each order marked complete, reservation honored or delivery finished triggers a review request. It goes out by SMS, email or WhatsApp on the timeline you set.
Who gets asked for a review?
The diner on the completed Appfront order. Every diner is asked, with no rating pre-screen, and the link opens the review platform that needs reviews most. Past diners from before you connected are never messaged.
What happens with cancelled orders?
Requests go out only when an order is completed, a reservation honored or a delivery finished. An order that is cancelled never reaches that point, so its diner is not asked.
We run several locations. Does each get its own reviews?
Yes. Reviewflowz maps each Appfront location to its own Google profile, so a diner at one outlet is asked to review that outlet. Reporting stays separate per location.
Can I see which servers earn the most reviews?
Each review is credited to the server on the Appfront order it came from, with no name mentions needed from the diner. Reviewflowz also imports past orders, so each server's conversion rate is measured against the orders they handled.
What does the Appfront integration cost?
Reviewflowz is $70 per location per month billed annually, or $80 month to month. Messaging is $5 per 1,000 emails and $5 per 100 SMS. Start with a 14-day trial, no card needed.
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