When a deal is marked closed or a client onboarding is completed in TotalExpert, Reviewflowz automatically sends a review request via email, SMS, or WhatsApp. You set it up once, and every client gets asked using the data already in your CRM. No extra tools, no manual follow-up, no missed opportunities.
Saiba exatamente quem são os seus promotores
When a customer leaves a review, that signal flows directly into their TotalExpert record, so you can see who your biggest fans are without switching platforms. Now you can take advocacy further by asking your happiest customers for referrals, testimonials, or case studies. Your most powerful marketing comes from your promoters, but only if you know who they are.
Atribuição da autoria sem mencionar nomes
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to TotalExpert, it already knows who handled each closed deal or client relationship. When the review comes in, it's automatically attributed to the right team member. Reviews read naturally, fewer get removed, and you still get per-person performance data.
Leva as tuas avaliações a sério?
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Avaliações por negócio concluído. A métrica que importa.
A business with 200 reviews sounds impressive until you realize they've served 15,000 customers. That's a 1.3% conversion rate. Your competitor has 80 reviews from 2,000 customers. A 4% rate. Because Reviewflowz connects to TotalExpert, it knows exactly how many closed deals you completed. So instead of celebrating raw numbers, you see: 342 closed deals this month, 47 reviews, 13.7% conversion rate.
Todas as avaliações recebem uma resposta. Finalmente.
Responder às avaliações melhora a sua classificação no Google, cria confiança junto dos futuros clientes e dá aos clientes insatisfeitos um motivo para voltarem. Mas quem tem tempo para responder a todas elas? O Reviewflowz gera respostas alinhadas com a identidade da marca, utilizando IA, no Google, no Yelp, no Facebook e em mais de 200 outros sites. Aprove-as manualmente ou deixe-as publicar automaticamente.
FAQs
Tudo o que você precisa saber sobre o produto e o faturamento. Não consegue encontrar a resposta que procura? Entre em contato com nossa equipe.
Em que sites de avaliações devo concentrar-me?
Google Reviews should always be your top priority since it directly impacts your local search visibility and customer discovery. While Yelp, Facebook, and Trustpilot are valuable for most businesses, the best mix depends on your specific industry and where your customers naturally leave feedback. The good news is that Reviewflowz monitors all 200+ platforms from one dashboard, so you don't have to choose just a few.
Como posso avaliar o desempenho das minhas avaliações?
Most businesses track raw review counts, but that's meaningless without knowing your client volume. What matters is your review conversion rate (reviews ÷ total clients), and since Reviewflowz integrates directly with TotalExpert, we automatically calculate this for you using your actual client data. A competitor with 80 reviews from 2,000 clients (4% conversion) will outperform you even if you have 200 reviews from 15,000 clients (1.3% conversion).
Como é que o pedido de revisão é efetivamente enviado?
When a deal closes in TotalExpert, Reviewflowz automatically detects this trigger event and immediately sends a review request to your client through your chosen channel (email, SMS, or WhatsApp). You configure this automation once by selecting your trigger and preferred communication method, then every future deal closure automatically generates a review request without any manual intervention. It's completely set-and-forget once you've established your workflow preferences.
Posso enviar pedidos de avaliação pelo WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers nearly 98% open rates, making it especially powerful in markets where it's the primary communication channel. Just like email and SMS requests, WhatsApp messages are triggered automatically from your TotalExpert workflows when deals close or projects are completed.
Posso saber qual dos membros da equipa gera mais avaliações?
Yes, Reviewflowz automatically tracks which team member generates each review by connecting directly to your TotalExpert data to see who handled each closed deal or client. When reviews come in, they're automatically attributed to the right person without clients needing to mention anyone by name. This also helps avoid Google's review removal flags, since reviews mentioning specific staff names are more likely to get taken down.
How long does it take to set up Reviewflowz with TotalExpert?
Setup takes minutes, not days. Simply connect your TotalExpert CRM, select your trigger and communication channel, and you're live with no developer or IT support needed. Your first review request goes out the same day.
Quanto custam os e-mails e SMS de solicitação de avaliações?
O Reviewflowz cobra 5 dólares por cada 1 000 e-mails e 5 dólares por cada 100 SMS, num sistema de pagamento à medida, sem mínimos mensais nem contratos. Para a maioria das empresas, isto equivale a apenas alguns cêntimos por cada avaliação recolhida. Os preços do WhatsApp variam consoante o país.
