When an invoice is marked paid in FreeAgent, Reviewflowz automatically sends a review request to your customer via email, SMS, or WhatsApp. You set it up once, and every customer gets asked. No spreadsheets, no reminders, no extra steps using the data already in your system.
Saiba exatamente quem são os seus promotores
When a customer leaves a 5-star review, that signal shows up right in their FreeAgent record. Now you know exactly who your biggest fans are. Ask them for a video testimonial, a referral, or a case study.
Atribuição da autoria sem mencionar nomes
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to FreeAgent, it already knows who handled the transaction. When the review comes in, it's automatically attributed to the right team member. Reviews read naturally, fewer get removed, and you still get per-person performance data.
Leva as tuas avaliações a sério?
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O número de revisões por fatura supera a contagem bruta
A business with 200 reviews sounds impressive until you realize they've served 15,000 customers. That's a 1.3% conversion rate. Your competitor has 80 reviews from 2,000 customers. a 4% rate, so they're winning. Because Reviewflowz connects to FreeAgent, it knows exactly how many invoices you completed, so instead of celebrating raw numbers, you see: 342 invoices this month, 47 reviews, 13.7% conversion rate. That's the metric you optimize against while your competitors stay blind to theirs.
Todas as avaliações recebem uma resposta. Finalmente.
Responder às avaliações melhora a sua classificação no Google, cria confiança junto dos futuros clientes e dá aos clientes insatisfeitos um motivo para voltarem. Mas quem tem tempo para responder a todas elas? O Reviewflowz gera respostas alinhadas com a identidade da marca, utilizando IA, no Google, no Yelp, no Facebook e em mais de 200 outros sites. Aprove-as manualmente ou deixe-as publicar automaticamente.
FAQs
Tudo o que você precisa saber sobre o produto e o faturamento. Não consegue encontrar a resposta que procura? Entre em contato com nossa equipe.
Em que sites de avaliações devo concentrar-me?
Google should always be your top priority since it's where most customers discover businesses, followed by widely-used platforms like Yelp, Facebook, and Trustpilot that work across industries. Industry-specific review sites can also be valuable depending on your business type. With Reviewflowz monitoring all 200+ platforms from one dashboard, you don't have to pick and choose which sites to focus on.
Como posso avaliar o desempenho das minhas avaliações?
Most businesses only count total reviews, but that's meaningless without knowing how many customers you actually have. Reviewflowz connects directly to your FreeAgent data to calculate your true review conversion rate by dividing your reviews by your invoices, so you can see whether your 200 reviews from 15,000 customers (1.3%) is actually underperforming compared to a competitor's 80 reviews from 2,000 customers (4%). This gives you the real metric that matters for measuring review performance.
Como é que o pedido de revisão é efetivamente enviado?
When an invoice is marked as paid in FreeAgent, Reviewflowz automatically detects this payment event and immediately sends a review request to your customer via your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting the payment trigger and your preferred communication method, then every future paid invoice automatically triggers a review request without any manual work. It's completely set-and-forget once you've chosen your settings.
Posso enviar pedidos de avaliação pelo WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers exceptional results with nearly 98% open rates, making it far more effective than traditional email. Just like our other channels, WhatsApp requests are triggered automatically when invoices are paid or payments are received in FreeAgent.
Posso saber qual dos membros da equipa gera mais avaliações?
Yes, Reviewflowz automatically tracks which team member generates each review by connecting to your FreeAgent data to see who handled each invoice. When reviews come in, they're automatically attributed to the right person without customers needing to mention names. This also helps avoid Google's tendency to flag and remove reviews that specifically mention staff names.
How long does it take to set up Reviewflowz with FreeAgent?
Setup takes just minutes, not days. Simply connect your FreeAgent account, choose your trigger and messaging channel, and you're live with no developer or IT support needed. Your first automated review request goes out the same day.
Quanto custam os e-mails e SMS de solicitação de avaliações?
Reviewflowz charges $5 per 1,000 emails and $5 per 100 SMS on a pay-as-you-go basis with no monthly minimums or contracts. For most FreeAgent users, this works out to just pennies per review collected. WhatsApp pricing varies by country but follows the same pay-as-you-go model.
