When a job is completed, project delivered, or invoice paid in Clubspeed, Reviewflowz automatically sends a review request to your client via email, SMS, or WhatsApp. Set it up once and forget it. Every client gets asked using the data already in your Clubspeed system.
Saiba exatamente quem são os seus promotores
When a customer leaves a positive or negative review, that signal automatically syncs to their record in Clubspeed. Now you can instantly identify your biggest advocates and take action. Ask your promoters for video testimonials, referrals, or case studies to amplify your best marketing asset: happy customers.
Atribuição da autoria sem mencionar nomes
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Clubspeed, it already knows who handled each job or project. When the review comes in, it's automatically attributed with no name needed. Reviews read naturally, fewer get removed, and you still get per-person performance data.
Leva as tuas avaliações a sério?
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A business with 200 reviews sounds impressive until you realize they've served 15,000 customers. That's a 1.3% conversion rate. Your competitor has 80 reviews from 2,000 customers. a 4% rate, and they're winning. Because Reviewflowz connects to Clubspeed, it knows exactly how many jobs or projects you completed. So instead of celebrating raw numbers, you see: 342 jobs this month, 47 reviews, 13.7% conversion rate. That's the metric your competitors can't track.
Stop ignoring reviews. Start replying at scale.
Responder às avaliações melhora a sua classificação no Google, cria confiança junto dos futuros clientes e dá aos clientes insatisfeitos um motivo para voltarem. Mas quem tem tempo para responder a todas elas? O Reviewflowz gera respostas alinhadas com a identidade da marca, utilizando IA, no Google, no Yelp, no Facebook e em mais de 200 outros sites. Aprove-as manualmente ou deixe-as publicar automaticamente.
FAQs
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Em que sites de avaliações devo concentrar-me?
Google Reviews should always be your #1 priority since it directly impacts your local search rankings and visibility. Beyond Google, focus on platforms where your customers are most active, typically including Yelp, Facebook, and Trustpilot, plus any industry-specific review sites relevant to your business. With Reviewflowz, you can monitor and manage all 200+ supported platforms from one dashboard, so you don't have to choose just a few.
Como posso avaliar o desempenho das minhas avaliações?
Don't just count reviews. The metric that matters is your review conversion rate (reviews divided by customers), and Reviewflowz calculates this automatically by pulling your customer data from Clubspeed. A business with 80 reviews from 2,000 customers (4% conversion rate) will outperform a competitor with 200 reviews from 15,000 customers (1.3% conversion rate).
Como é que o pedido de revisão é efetivamente enviado?
When a specific trigger event occurs in Clubspeed (like a job completion, project delivery, or invoice payment), Reviewflowz automatically detects this and sends a review request to your client through your chosen channel: email, SMS, or WhatsApp. You configure this once by selecting your trigger event and preferred communication method, then every future client automatically receives a review request when that trigger fires. It's completely hands-off after the initial setup.
Posso enviar pedidos de avaliação pelo WhatsApp?
Yes, Reviewflowz fully supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers exceptional open rates of nearly 98%, making it far more effective than traditional email. Just like email and SMS, WhatsApp review requests are triggered automatically from Clubspeed when jobs are completed, projects delivered, or invoices paid.
Posso saber qual dos membros da equipa gera mais avaliações?
Yes. Reviewflowz automatically connects to your Clubspeed data to attribute each review to the correct team member who handled that job, without requiring clients to mention names. This gives you clean performance tracking while avoiding Google's tendency to flag reviews that specifically mention staff names.
How long does it take to set up Reviewflowz with Clubspeed?
Setting up Reviewflowz with Clubspeed takes just minutes, not days. Simply connect your Clubspeed account, select your trigger and preferred channel, and you're live with no developer or IT support required. Your first automated review request will go out the same day you finish setup.
Quanto custam os e-mails e SMS de solicitação de avaliações?
Email costs $5 per 1,000 sends and SMS costs $5 per 100 sends on a pay-as-you-go basis with no monthly minimums or contracts. For most Clubspeed users, this works out to just pennies per review collected. WhatsApp pricing varies by country and follows the same pay-as-you-go model.