When an invoice is marked paid in Brightpearl, Reviewflowz automatically sends a review request to your customer via email, SMS, or WhatsApp. You set it up once, and every customer gets asked using the data already in your system. No spreadsheets, no reminders, no extra steps.
Saiba exatamente quem são os seus promotores
When a customer leaves a 5-star review, that signal flows directly into their Brightpearl record. Now you can see exactly who your biggest fans are and take action. Ask your happiest customers for video testimonials, referrals, or case studies to fuel your best marketing.
Atribuição da autoria sem mencionar nomes
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Brightpearl, it already knows who handled the transaction. When the review comes in, it's automatically attributed. No name needed. Reviews read naturally, fewer get removed, and you still get per-person performance data.
Leva as tuas avaliações a sério?
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O número de revisões por fatura supera a contagem bruta
A business with 200 reviews sounds impressive until you realize they've served 15,000 customers. That's a 1.3% conversion rate. Your competitor has 80 reviews from 2,000 customers. a 4% rate. Because Reviewflowz connects to Brightpearl, it knows exactly how many invoices you completed, so instead of celebrating raw numbers, you see: 342 invoices this month, 47 reviews, 13.7% conversion rate. No other review platform can calculate this metric because they don't have access to your invoice data.
Stop ignoring reviews. Start replying at scale.
Responder às avaliações melhora a sua classificação no Google, cria confiança junto dos futuros clientes e dá aos clientes insatisfeitos um motivo para voltarem. Mas quem tem tempo para responder a todas elas? O Reviewflowz gera respostas alinhadas com a identidade da marca, utilizando IA, no Google, no Yelp, no Facebook e em mais de 200 outros sites. Aprove-as manualmente ou deixe-as publicar automaticamente.
FAQs
Tudo o que você precisa saber sobre o produto e o faturamento. Não consegue encontrar a resposta que procura? Entre em contato com nossa equipe.
Em que sites de avaliações devo concentrar-me?
Google Reviews should always be your #1 priority since it directly impacts your search visibility and local rankings. Beyond Google, focus on Yelp, Facebook, and Trustpilot as these are valuable across most businesses, plus any industry-specific platforms relevant to your sector. The good news is that Reviewflowz monitors all 200+ review platforms from one dashboard, so you don't have to choose just a few.
Como posso avaliar o desempenho das minhas avaliações?
Most businesses make the mistake of counting total reviews, but that's meaningless without knowing your customer volume. Since Reviewflowz integrates directly with Brightpearl, we automatically calculate your review conversion rate by dividing your reviews by your total invoices, giving you the true performance metric that matters. A business with 80 reviews from 2,000 Brightpearl invoices (4% conversion) is actually outperforming a competitor with 200 reviews from 15,000 invoices (1.3% conversion).
Como é que o pedido de revisão é efetivamente enviado?
When a payment is received and an invoice is marked as paid in Brightpearl, Reviewflowz automatically triggers and sends a review request to your customer via email, SMS, or WhatsApp (whichever channel you've selected). You configure this once by choosing your trigger event and preferred communication channel, then every customer gets automatically contacted from that point forward. No manual sending required.
Posso enviar pedidos de avaliação pelo WhatsApp?
Yes, Reviewflowz fully supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers impressive open rates of nearly 98%, making it far more effective than traditional email. Just like our other channels, WhatsApp requests are triggered automatically when invoices are paid or payments are received in Brightpearl.
Posso saber qual dos membros da equipa gera mais avaliações?
Yes, Reviewflowz automatically tracks this by connecting to your Brightpearl data to see which team member handled each transaction, then attributes incoming reviews to the right person without customers needing to mention names. This gives you complete performance tracking and leaderboards for each staff member. As an added benefit, this approach helps avoid Google's tendency to flag and remove reviews that specifically mention staff names.
How long does it take to set up Reviewflowz with Brightpearl?
Setup takes just minutes, not days. Simply connect your Brightpearl account, select your trigger and communication channel, and you're live with no developer or IT support needed. Your first automated review request goes out the same day.
Quanto custam os e-mails e SMS de solicitação de avaliações?
Review request emails cost $5 per 1,000 emails and SMS costs $5 per 100 messages on a pay-as-you-go basis with no monthly minimums or contracts. For most Brightpearl users, this works out to just pennies per review collected. WhatsApp pricing varies by country but follows the same pay-as-you-go model.
