When an invoice is marked paid in Brex, Reviewflowz automatically sends a review request to your customer via email, SMS, or WhatsApp. You set it up once, and every customer gets asked using the data already in your system. No spreadsheets, no reminders, no extra steps.
Saiba exatamente quem são os seus promotores
When a customer leaves a 5-star review, that signal shows up right in their Brex record. Now you know exactly who your biggest fans are. Ask them for a video testimonial, a referral, or a case study.
Atribuição da autoria sem mencionar nomes
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Brex, it already knows who handled each transaction. When the review comes in, it's automatically attributed with no name needed. Reviews read naturally, fewer get removed, and you still get per-person performance data.
Leva as tuas avaliações a sério?
Comece a usar em minutos • Faça um upgrade quando estiver pronto
O número de revisões por fatura supera a contagem bruta
A business with 200 reviews sounds impressive until you realize they've served 15,000 customers. That's a 1.3% conversion rate. Your competitor has 80 reviews from 2,000 customers, a 4% rate. They're winning. Because Reviewflowz connects to Brex, it knows exactly how many invoices you completed. So instead of celebrating raw numbers, you see: 342 invoices this month, 47 reviews, 13.7% conversion rate.
Stop ignoring reviews. Start replying at scale.
Responder às avaliações melhora a sua classificação no Google, cria confiança junto dos futuros clientes e dá aos clientes insatisfeitos um motivo para voltarem. Mas quem tem tempo para responder a todas elas? O Reviewflowz gera respostas alinhadas com a identidade da marca, utilizando IA, no Google, no Yelp, no Facebook e em mais de 200 outros sites. Aprove-as manualmente ou deixe-as publicar automaticamente.
FAQs
Tudo o que você precisa saber sobre o produto e o faturamento. Não consegue encontrar a resposta que procura? Entre em contato com nossa equipe.
Em que sites de avaliações devo concentrar-me?
Google is always your #1 priority since it directly impacts local search rankings and customer discovery. Beyond Google, focus on Yelp, Facebook, and Trustpilot as they're valuable across most business types, plus any industry-specific platforms relevant to your sector. With Reviewflowz monitoring all 200+ platforms from one dashboard, you don't have to pick and choose between them.
Como posso avaliar o desempenho das minhas avaliações?
Most businesses focus on raw review count, but that's meaningless without knowing your customer volume. A business with 200 reviews from 15,000 customers (1.3% conversion rate) is actually underperforming compared to a competitor with just 80 reviews from 2,000 customers (4% conversion rate). Since Reviewflowz connects directly to your Brex data, we automatically calculate your true review conversion rate by dividing your reviews by your actual invoice count, giving you the metric that really matters.
Como é que o pedido de revisão é efetivamente enviado?
When an invoice gets marked as paid in Brex, Reviewflowz automatically triggers a review request to that customer via your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting "invoice paid" as your trigger and picking your preferred communication method. From that point forward, every customer who pays an invoice through Brex will automatically receive a review request without any manual work from you.
Posso enviar pedidos de avaliação pelo WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers significantly higher open rates at nearly 98% compared to email, making it particularly effective for customer engagement. Just like email and SMS, WhatsApp requests are triggered automatically from Brex when invoices are paid or payments are received.
Posso saber qual dos membros da equipa gera mais avaliações?
Yes, Reviewflowz automatically tracks which team member generates each review by connecting to your Brex data to see who handled each transaction. When reviews come in, the system attributes them to the right person without customers needing to mention names. This also helps avoid Google flagging reviews, since reviews mentioning specific staff names are more likely to be removed.
How long does it take to set up Reviewflowz with Brex?
Setup takes just minutes, not days. Simply connect your Brex account, choose your trigger and preferred channel, and you're live with no developer or IT support needed. Your first automated review request goes out the same day.
Quanto custam os e-mails e SMS de solicitação de avaliações?
Email costs $5 per 1,000 messages and SMS costs $5 per 100 messages on a pay-as-you-go basis with no monthly minimums or contracts. For most businesses, this translates to just pennies per review collected, making it negligible compared to the value each review brings to your business.
