Every TapMango transaction triggers a review request
When a purchase is completed or transaction is processed in TapMango, Reviewflowz automatically sends a review request to your customer via email, SMS, or WhatsApp. You set it up once, and every customer gets asked using the data already in your system. No spreadsheets, no reminders, no extra steps.
Scopri chi sono esattamente i tuoi promotori
When a customer leaves a review (positive or negative), that signal automatically flows into their TapMango record. Now you can instantly identify your biggest fans and reach out for video testimonials, referrals, or case studies. Your best marketing comes from your happiest customers, but only if you know who they are.
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Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to TapMango, it already knows who handled the transaction. When the review comes in, it's automatically attributed. No name needed. Reviews read naturally, fewer get removed, and you still get per-person performance data.
Quanto prendi sul serio le tue recensioni?
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A business with 200 reviews sounds impressive until you realize they've served 15,000 customers. That's a 1.3% conversion rate. Your competitor has 80 reviews from 2,000 customers. a 4% rate. They're winning. Because Reviewflowz connects to TapMango, it knows exactly how many transactions you completed. So instead of celebrating raw numbers, you see: 342 transactions this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
L'intelligenza artificiale risponde automaticamente a ogni recensione
Rispondere alle recensioni migliora il tuo posizionamento su Google, crea un clima di fiducia con i futuri clienti e offre a quelli insoddisfatti un motivo per tornare. Ma chi ha il tempo di rispondere a tutte? Reviewflowz genera risposte in linea con l'immagine del marchio utilizzando l'intelligenza artificiale su Google, Yelp, Facebook e oltre 200 altri siti. Approvale manualmente o lasciale pubblicare automaticamente. In entrambi i casi, nessuna recensione rimarrà senza risposta.
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Su quali siti di recensioni dovrei concentrarmi?
Google Reviews should always be your top priority since it directly impacts your local search visibility and customer discovery. Beyond Google, focus on platforms where your customers naturally spend time like Yelp, Facebook, and Trustpilot, plus any industry-specific review sites relevant to your business. With Reviewflowz, you can monitor and manage all 200+ supported platforms from one dashboard, so you don't have to pick and choose.
Come posso valutare l'efficacia delle mie recensioni?
Most businesses focus on total review count, but that's meaningless without knowing your customer volume. A store with 50 reviews from 500 customers (10% conversion) is crushing a competitor with 200 reviews from 15,000 customers (1.3% conversion). Because Reviewflowz integrates directly with TapMango, we automatically calculate your true review conversion rate by dividing your reviews by your actual transaction volume, giving you the metric that actually matters for competitive performance.
Come viene inviata effettivamente la richiesta di revisione?
When a transaction is processed in TapMango, Reviewflowz automatically detects this trigger and sends a review request to your customer through your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your trigger event and preferred communication method, then every customer receives a review request automatically without any manual work. It's completely set-and-forget once you've made your initial selections.
Posso inviare richieste di recensioni tramite WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers significantly higher open rates at nearly 98% compared to traditional email. Just like our email and SMS triggers, WhatsApp review requests are sent automatically when transactions are processed in TapMango.
Posso sapere quale membro del team genera il maggior numero di recensioni?
Yes, Reviewflowz automatically tracks which team member generates each review by connecting directly to your TapMango data to see who handled each transaction. When customers leave reviews, they're automatically attributed to the right staff member without requiring customers to mention names. This gives you cleaner review data that's less likely to be flagged by Google, since reviews mentioning specific staff names often get removed.
How long does it take to set up Reviewflowz with TapMango?
Setup takes just minutes, not days. Simply connect your TapMango system to Reviewflowz, select your trigger and messaging channel, and you're live with no developer or IT support needed. Your first automated review request goes out the same day.
Quanto costano le e-mail e gli SMS di richiesta di recensione?
Email requests cost $5 per 1,000 sends and SMS costs $5 per 100 sends, with pay-as-you-go credits and no monthly minimums or contracts. For most TapMango retailers, this works out to just pennies per review collected. WhatsApp pricing varies by country but follows the same flexible credit system.
