Jeder abgeschlossene Auftrag löst eine Bewertungsanfrage aus
When a job is marked complete, project delivered, or invoice paid in Medallia, Reviewflowz automatically sends a review request to your client via email, SMS, or WhatsApp. Set it up once and every client gets asked for feedback using the data already in your system. No extra tools, no manual follow-ups, no missed opportunities.
Wissen Sie genau, wer Ihre Fürsprecher sind
When a customer leaves a review, that signal flows directly into their Medallia record, tagged as positive or negative feedback. Now you can instantly identify your biggest advocates and take action. Ask your promoters for testimonials, referrals, or case studies to amplify your best marketing asset: happy customers.
Nennung der Mitarbeiter ohne namentliche Erwähnung
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Medallia, it already knows who handled each client interaction. When the review comes in, it's automatically attributed to the right team member. Reviews read naturally, fewer get removed, and you still get per-person performance data.
Wie ernst nimmst du deine Bewertungen?
In wenigen Minuten startklar • Upgrade, wenn du bereit bist
A team with 50 reviews sounds impressive until you learn they completed 800 projects. That's a 6.25% conversion rate. Your competitor collected 30 reviews from 150 projects, achieving a 20% rate. They're winning. Because Reviewflowz connects to Medallia, it knows exactly how many projects you completed. So instead of celebrating raw numbers, you see: 342 projects this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
Stop ignoring reviews. Start replying at scale.
Das Beantworten von Bewertungen verbessert Ihr Google-Ranking, schafft Vertrauen bei potenziellen Kunden und gibt unzufriedenen Kunden einen Grund, wiederzukommen. Aber wer hat schon Zeit, jede einzelne Bewertung zu beantworten? Reviewflowz generiert mithilfe von KI markengerechte Antworten auf Google, Yelp, Facebook und über 200 weiteren Websites. Sie können diese manuell freigeben oder automatisch veröffentlichen lassen.
FAQs
Alles, was du über das Produkt und die Abrechnung wissen musst. Findest du die Antwort nicht? Schreib unserem Team im Chat.
Auf welche Bewertungsportale sollte ich mich konzentrieren?
Google is always your #1 priority since it directly impacts local search visibility and customer discovery. Beyond Google, focus on Yelp, Facebook, and Trustpilot as they're essential for most businesses, plus any industry-specific platforms relevant to your sector. The good news is Reviewflowz monitors all 200+ platforms from one dashboard, so you don't have to choose just a few.
Wie messe ich die Leistung meiner Bewertungen?
Most businesses only track raw review counts, but that's meaningless without knowing your total customer volume. Since Reviewflowz integrates directly with Medallia, we can calculate your true review conversion rate by dividing your reviews by your actual client interactions. For example, 200 reviews from 15,000 clients (1.3% conversion) indicates much weaker performance than a competitor with just 80 reviews from 2,000 clients (4% conversion).
Wie wird die Überprüfungsanfrage eigentlich versendet?
When a trigger event occurs in Medallia (like a job completion, project delivery, or invoice payment), Reviewflowz automatically detects it and sends a review request to your client through your chosen channel: email, SMS, or WhatsApp. You configure this once by selecting your trigger and preferred communication method, then every future client automatically receives a review request without any manual intervention. It's completely set-and-forget once your automation rules are in place.
Kann ich Bewertungsanfragen über WhatsApp senden?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers exceptional results with nearly 98% open rates, making it far more effective than traditional email. Just like our other channels, WhatsApp requests are triggered automatically from Medallia when jobs are completed, projects delivered, or invoices paid.
Kann ich nachverfolgen, welches Teammitglied die meisten Bewertungen generiert?
Yes, Reviewflowz automatically tracks which team member generates each review by connecting directly to your Medallia data to see who handled each job or project. When reviews come in, the system attributes them to the right person without clients needing to mention staff names. This automatic attribution also helps avoid Google's tendency to flag and remove reviews that specifically mention team member names.
How long does it take to set up Reviewflowz with Medallia?
Setup takes just minutes, not days. Simply connect your Medallia account, select your trigger and preferred channel, and you're live with no developer or IT support needed. Your first automated review request goes out the same day.
Wie viel kosten E-Mails und SMS zur Anforderung von Bewertungen?
Reviewflowz charges $5 per 1,000 emails and $5 per 100 SMS on a pay-as-you-go basis with no monthly minimums or contracts. WhatsApp pricing varies by country. For most businesses, this translates to just pennies per review collected, making it a negligible cost relative to the value each review provides.
