When an invoice is marked paid in MYOB, Reviewflowz automatically sends a review request to your customer via email, SMS, or WhatsApp. You set it up once, and every customer gets asked — using the data already in your system. No spreadsheets, no reminders, no extra steps.
Scopri chi sono esattamente i tuoi promotori
When a customer leaves a 5-star Google review, that signal shows up right in their MYOB record. Now you know exactly who your biggest fans are — ask them for video testimonials, referrals, or case studies. Your best marketing comes from your happiest customers, but only if you know who they are.
Attribuzione al personale senza menzionare nomi
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach — because it's connected to MYOB, it already knows who handled each transaction. When the review comes in, it's automatically attributed with no name needed. Reviews read naturally, fewer get removed, and you still get per-person performance data.
Quanto prendi sul serio le tue recensioni?
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A business with 200 reviews sounds impressive — until you realize they've served 15,000 customers. That's a 1.3% conversion rate. Your competitor has 80 reviews from 2,000 customers — a 4% rate. They're winning. Because Reviewflowz connects to MYOB, it knows exactly how many invoices you completed, giving you the denominator other review platforms lack. So instead of celebrating raw numbers, you see: 342 invoices this month, 47 reviews, 13.7% conversion rate — the metric that actually matters.
Ogni recensione riceve una risposta. Finalmente.
Rispondere alle recensioni migliora il tuo posizionamento su Google, crea un clima di fiducia con i futuri clienti e offre a quelli insoddisfatti un motivo per tornare. Ma chi ha il tempo di rispondere a tutte? Reviewflowz genera risposte in linea con l'immagine del marchio utilizzando l'intelligenza artificiale su Google, Yelp, Facebook e oltre 200 altri siti. Approvale manualmente o lascia che vengano pubblicate automaticamente.
Domande frequenti
Tutto quello che devi sapere sul prodotto e sulla fatturazione. Non riesci a trovare la risposta che stai cercando? Chatta con il nostro team.
Su quali siti di recensioni dovrei concentrarmi?
Google Reviews should always be your #1 priority since it directly impacts your local search visibility and customer discovery. Beyond Google, focus on the platforms where your customers naturally spend time - typically Facebook, Yelp, and Trustpilot for most businesses, plus any industry-specific review sites relevant to your sector. The good news is that Reviewflowz monitors all 200+ review platforms from one dashboard, so you don't have to choose just a few.
Come posso valutare l'efficacia delle mie recensioni?
Most businesses focus on total review count, but that's meaningless without knowing your customer volume—200 reviews from 15,000 MYOB invoices (1.3%) shows poor performance compared to a competitor with 80 reviews from 2,000 invoices (4%). Reviewflowz automatically calculates your true review conversion rate by connecting directly to your MYOB data, giving you the denominator (total customers/invoices) that other review platforms can't access. This lets you measure what actually matters: the percentage of your customers who are leaving reviews.
Come viene inviata effettivamente la richiesta di revisione?
When you mark an invoice as paid in MYOB, Reviewflowz automatically detects this payment event and immediately sends a review request to your customer via your chosen channel—email, SMS, or WhatsApp. You configure this once by selecting "invoice paid" as your trigger and picking your preferred communication method, then every future payment in MYOB automatically triggers a review request without any manual work from you. It's completely set-and-forget—MYOB handles the payment, Reviewflowz handles the review request.
Posso inviare richieste di recensioni tramite WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers significantly higher open rates (close to 98%) compared to email, making it highly effective for getting customer responses. Just like email and SMS, WhatsApp review requests are triggered automatically from MYOB when an invoice is paid or payment is received.
Posso sapere quale membro del team genera il maggior numero di recensioni?
Yes, Reviewflowz automatically tracks which team member generates each review by connecting directly to your MYOB data to see who handled each invoice. When reviews come in, they're automatically attributed to the right person without customers needing to mention names. This automatic attribution also helps prevent reviews from being flagged and removed by Google, since reviews that mention specific staff names are more likely to get taken down.
How long does it take to set up Reviewflowz with MYOB?
Setup takes just minutes, not days - simply connect your MYOB account, choose your trigger (like invoice paid or payment received), select your preferred channel (email, SMS, or WhatsApp), and you're live. No developer or IT department required - it's completely plug-and-play. Your first automated review request will go out the same day you set it up.
Quanto costano le e-mail e gli SMS di richiesta di recensione?
Review request emails cost $5 per 1,000 emails sent, and SMS messages cost $5 per 100 messages sent. These are pay-as-you-go credits with no monthly minimums or contracts required. For most businesses, this works out to just pennies per review collected, making it a minimal cost relative to the value each review brings to your business.
