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Automate review requests from MYOB invoice payments
When you mark an invoice as paid in MYOB, Reviewflowz automatically sends a review request to that customer via email, SMS, or WhatsApp. The system monitors your MYOB account for payment events and triggers requests immediately, using the customer contact details already stored in your accounting records. No manual work required after the initial 15-minute setup. Your existing invoice workflow stays exactly the same, but now every paid customer gets asked for a review. Email requests cost $5 per 1,000 sent, and SMS costs $5 per 100, with no monthly minimums or contracts.
Identify your best customers from MYOB review data
Reviewflowz shows you exactly which MYOB clients are leaving 5-star reviews by matching reviews back to customer records in your accounting system. This creates a clear list of your biggest promoters, ranked by both review ratings and invoice history. You can see at a glance which clients have spent the most and rate you highest, making them perfect candidates for case studies, referrals, or video testimonials. Instead of guessing who your best customers are, you get concrete data combining financial value with satisfaction scores, all pulled directly from your MYOB customer database.
Track staff review performance from MYOB data
The system automatically attributes reviews to specific team members by analyzing who handled each invoice in MYOB, without requiring customers to mention names in their reviews. This prevents the common problem where Google flags and removes reviews that specifically name employees. Your MYOB user data shows who processed each transaction, so when reviews come in, they get assigned to the right person automatically. You get accurate per-staff review metrics without risking review removal. Custom reports can filter performance by individual team member, time period, or client type using your existing MYOB organizational structure.
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Calculate true review conversion rates from MYOB invoices
Most businesses only track total review count, but that means nothing without knowing your customer volume. A company with 200 reviews from 15,000 invoices has a weak 1.3% conversion rate, while a competitor with 80 reviews from 2,000 invoices achieves 4% and wins more business. Reviewflowz connects directly to MYOB to count your total invoices, giving you the denominator other review platforms lack. You see metrics like 342 invoices this month, 47 reviews collected, 13.7% conversion rate. This data helps you benchmark against the 7.5% average conversion rate across all Reviewflowz customers.
AI replies to reviews automatically for MYOB users
Every review across Google, Yelp, Facebook, and 200+ other platforms gets an AI-generated response that matches your business tone and addresses the specific review content. The AI understands your MYOB business type and creates appropriate responses for accounting, bookkeeping, or financial service reviews. You can approve each reply manually or set them to publish automatically after review. Consistent review responses help your local search rankings and show potential clients that you actively engage with feedback. The system handles all platforms from one dashboard, so you never miss responding to a review again.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
Which review platforms matter most for MYOB accounting firms?
Google Reviews should be your top priority since most clients find accounting firms through local search, and Google reviews directly impact your search visibility. Facebook and LinkedIn are also important for professional services, while industry-specific platforms like Clutch or GetApp matter if you serve businesses looking for accounting software consultants. Reviewflowz monitors all 200+ review platforms including Google, Facebook, Yelp, Trustpilot, and professional service directories, so you can track everything from one dashboard without choosing just a few platforms to focus on.
How do I measure review success for my MYOB-based business?
Your review conversion rate matters more than total review count. This means reviews collected divided by total clients served. Reviewflowz calculates this automatically by connecting to your MYOB data to count invoices or clients, giving you the real conversion percentage. For example, 150 reviews from 2,000 MYOB invoices shows a strong 7.5% rate, while 300 reviews from 10,000 invoices indicates only 3% conversion. The average conversion rate across all Reviewflowz customers is 7.5%, so you can benchmark your performance against similar businesses.
How does MYOB trigger the actual review request?
When you mark an invoice as paid in MYOB, Reviewflowz detects this payment event and immediately sends a review request to the customer using their contact details from your MYOB record. You choose the trigger during setup (invoice paid, payment received, or project completed) and select your preferred method (email, SMS, or WhatsApp). After the initial configuration, every payment processed in MYOB automatically triggers a review request with no manual work required. Your normal MYOB workflow stays unchanged.
Can I send MYOB review requests through WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers nearly 98% open rates compared to around 20% for email, making it highly effective for getting responses from your MYOB clients. The WhatsApp integration works the same way as email and SMS, automatically triggering when invoices are marked paid in MYOB and using the phone numbers stored in your customer records. Pricing varies by country, but it's typically more cost-effective than SMS for international clients.
How do I track which staff generate the most MYOB client reviews?
Reviewflowz automatically tracks staff performance by connecting to your MYOB user data to see who handled each invoice or client interaction. When reviews come in, they're automatically attributed to the right team member without customers needing to mention names. This prevents Google from flagging reviews that specifically call out employees. You get custom reports showing reviews per staff member, filtered by time period, client type, or service category using your existing MYOB organizational structure.
How long does MYOB and Reviewflowz setup take?
Setup takes under 15 minutes with no developer or IT support required. You connect your MYOB account through a secure integration, choose your trigger event (like invoice paid or payment received), select your communication method (email, SMS, or WhatsApp), and customize your review request message. The system immediately starts monitoring your MYOB account for the trigger events you specified. Your first automated review request goes out the same day you complete setup.
What do MYOB review requests cost per client?
Email review requests cost $5 per 1,000 emails sent, while SMS messages cost $5 per 100 sent. These are pay-as-you-go credits with no monthly fees, minimums, or contracts. For most accounting firms, this works out to just a few cents per review collected. If you achieve the average 7.5% conversion rate, each review costs under $1 to generate via email or around $7 via SMS, making it highly cost-effective compared to the business value each positive review brings.
