When a transaction is completed and payment is processed in FasCard, Reviewflowz automatically sends a review request to your customer via email, SMS, or WhatsApp. You set it up once, and every customer gets asked using the payment data already in your FasCard system. No extra tools, no manual follow-ups, no missed opportunities.
Scopri chi sono esattamente i tuoi promotori
When a customer leaves a 5-star review, that signal flows directly into their FasCard record. Now you can see exactly who your biggest advocates are and ask them for referrals, testimonials, or case studies. Your happiest customers are your best marketers, but only if you know who they are.
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Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to FasCard, it already knows who handled the transaction. When the review comes in, it's automatically attributed with no name needed. Reviews read naturally, fewer get removed, and you still get per-person performance data.
Quanto prendi sul serio le tue recensioni?
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A business with 200 reviews sounds impressive until you realize they've served 15,000 customers. That's a 1.3% conversion rate. Your competitor has 80 reviews from 2,000 customers. a 4% rate, and they're winning. Because Reviewflowz connects to FasCard, it knows exactly how many transactions you completed, so instead of celebrating raw numbers, you see: 342 transactions this month, 47 reviews, 13.7% conversion rate. That's the metric you optimize against while competitors fly blind.
Stop ignoring reviews. Start replying at scale.
Rispondere alle recensioni migliora il tuo posizionamento su Google, crea un clima di fiducia con i futuri clienti e offre a quelli insoddisfatti un motivo per tornare. Ma chi ha il tempo di rispondere a tutte? Reviewflowz genera risposte in linea con l'immagine del marchio utilizzando l'intelligenza artificiale su Google, Yelp, Facebook e oltre 200 altri siti. Approvale manualmente o lascia che vengano pubblicate automaticamente.
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Tutto quello che devi sapere sul prodotto e sulla fatturazione. Non riesci a trovare la risposta che stai cercando? Chatta con il nostro team.
Su quali siti di recensioni dovrei concentrarmi?
Google Reviews should always be your #1 priority since it directly impacts local search rankings and customer discovery. Beyond Google, focus on Yelp, Facebook, and Trustpilot as these are valuable across most business types, plus any industry-specific platforms relevant to your business. The good news is Reviewflowz monitors all 200+ review platforms from one dashboard, so you don't have to choose just a few.
Come posso valutare l'efficacia delle mie recensioni?
Most businesses only count total reviews, but that's meaningless without knowing your customer volume. Since Reviewflowz connects directly to your FasCard data, it automatically calculates your review conversion rate by dividing reviews by total transactions. This means you'll know if your 200 reviews from 15,000 customers (1.3%) is actually underperforming compared to a competitor's 80 reviews from 2,000 customers (4%).
Come viene inviata effettivamente la richiesta di revisione?
When a transaction completes and payment processes in FasCard, Reviewflowz automatically triggers a review request to that customer through your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting the payment completion trigger and your preferred communication method, then every future FasCard transaction automatically sends the review request without any manual work. It's completely set-and-forget once you've made your initial setup choices.
Posso inviare richieste di recensioni tramite WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests are triggered automatically from FasCard when transactions are completed, just like email and SMS options.
Posso sapere quale membro del team genera il maggior numero di recensioni?
Yes, Reviewflowz automatically tracks which team member generates each review by connecting directly to your FasCard data to identify who handled each transaction. When reviews come in, they're automatically attributed to the right staff member without customers needing to mention names. This also helps prevent reviews from being flagged by Google, since reviews mentioning specific staff names are more likely to be removed.
How long does it take to set up Reviewflowz with FasCard?
Setup takes just minutes, not days. Simply connect your FasCard account, choose your trigger and messaging channel, and you're live with no developer or IT support needed. Your first review request goes out the same day.
Quanto costano le e-mail e gli SMS di richiesta di recensione?
Review request emails cost $5 per 1,000 emails and SMS cost $5 per 100 messages on a pay-as-you-go basis with no monthly minimums or contracts. For most businesses, this works out to just pennies per review collected. WhatsApp pricing varies by country but follows the same pay-as-you-go model.
