When a campaign completes, an onboarding sequence finishes, or any custom event fires in Customer.io, Reviewflowz automatically sends a review request to your client via email, SMS, or WhatsApp. You set it up once using your existing Customer.io workflows, and every client gets asked. No extra tools, no manual follow-ups, no missed opportunities.
Scopri chi sono esattamente i tuoi promotori
When a customer leaves a 5-star review, that signal flows directly into their Customer.io record. Now you know exactly who your biggest fans are. Ask them for video testimonials, referrals, or case studies instead of letting that advocacy opportunity slip away.
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Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Customer.io, it already knows who handled each subscriber. When the review comes in, it's automatically attributed with no name needed. Reviews read naturally, fewer get removed, and you still get per-person performance data.
Quanto prendi sul serio le tue recensioni?
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A business with 200 reviews sounds impressive until you realize they've served 15,000 customers. That's a 1.3% conversion rate. Your competitor has 80 reviews from 2,000 customers. a 4% rate, and they're winning. Because Reviewflowz connects to Customer.io, it knows exactly how many client or subscribers you had. So instead of celebrating raw numbers, you see: 342 client or subscribers this month, 47 reviews, 13.7% conversion rate. No other review platform can calculate this because they don't have the denominator.
Stop ignoring reviews. Start replying at scale.
Rispondere alle recensioni migliora il tuo posizionamento su Google, crea un clima di fiducia con i futuri clienti e offre a quelli insoddisfatti un motivo per tornare. Ma chi ha il tempo di rispondere a tutte? Reviewflowz genera risposte in linea con l'immagine del marchio utilizzando l'intelligenza artificiale su Google, Yelp, Facebook e oltre 200 altri siti. Approvale manualmente o lasciale pubblicare automaticamente. In entrambi i casi, nessuna recensione rimarrà senza risposta.
Domande frequenti
Tutto quello che devi sapere sul prodotto e sulla fatturazione. Non riesci a trovare la risposta che stai cercando? Chatta con il nostro team.
Su quali siti di recensioni dovrei concentrarmi?
Start with Google Reviews as your #1 priority since it directly impacts your local search visibility and credibility. Yelp, Facebook, and Trustpilot are valuable for most businesses, plus any industry-specific platforms relevant to your niche. The good news is Reviewflowz monitors all 200+ review platforms from one dashboard, so you don't have to choose just a few.
Come posso valutare l'efficacia delle mie recensioni?
Most businesses only track raw review counts, but 200 reviews from 15,000 customers (1.3% conversion rate) means you're underperforming compared to a competitor with just 80 reviews from 2,000 customers (4% conversion rate). Since Reviewflowz integrates directly with your Customer.io subscriber data, we automatically calculate your true review conversion rate by dividing your reviews by your actual customer base. This gives you the real performance metric that matters: how effectively you're converting your Customer.io audience into reviewers.
Come viene inviata effettivamente la richiesta di revisione?
When your Customer.io campaign completes, onboarding sequence finishes, or project delivery milestone triggers, Reviewflowz automatically sends a review request to your client via email, SMS, or WhatsApp (you choose the channel during setup). You configure the trigger event and communication channel once in Customer.io, then every client who hits that trigger automatically receives a review request without any manual intervention. It's completely set and forget after the initial setup.
Posso inviare richieste di recensioni tramite WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers significantly higher open rates (close to 98%) compared to email, making it especially powerful in markets where WhatsApp is the primary communication channel. Just like email and SMS requests, WhatsApp review requests are triggered automatically from your Customer.io campaigns when events like project completion or onboarding finish occur.
Posso sapere quale membro del team genera il maggior numero di recensioni?
Yes, Reviewflowz automatically tracks which team member generates each review by connecting to your Customer.io data to identify who handled each client or subscriber. When reviews come in, they're automatically attributed to the right person without clients needing to mention names. This gives you cleaner reviews that are less likely to be flagged by Google, since reviews mentioning specific staff names get removed more often.
How long does it take to set up Reviewflowz with Customer.io?
Setup takes just minutes, not days. Simply connect your Customer.io account, select your trigger and channel, and you're live with no developer needed. Your first automated review request goes out the same day.
Quanto costano le e-mail e gli SMS di richiesta di recensione?
Reviewflowz charges $5 per 1,000 emails and $5 per 100 SMS on a pay-as-you-go basis with no monthly minimums or contracts. WhatsApp pricing varies by country. For most businesses, this translates to just pennies per review collected, making the cost negligible compared to the value each review brings to your business.
