Every completed Customer.io campaign asks for a review
Everything you need for reviews, with nothing you don't.
- Live in minutes, no demo needed
- Every completed campaign asks for a review
- Past subscribers are never messaged
Customer.io is connected to Reviewflowz. Trigger in Customer.io: completed. A review request is then sent by SMS to the subscriber, and the Google review that comes in is saved on the campaign.
Campaign #1042 
A review request follows every completed campaign
When a subscriber completes a Customer.io campaign or reaches a milestone, Reviewflowz sends a review request. It goes by email, SMS or WhatsApp, in the order you set.
Nobody has to track who finished a sequence. The completion is the trigger.
When a campaign is completed in Customer.io, a review request campaign runs by itself: an SMS one hour later, an email three days later, a WhatsApp message seven days later, until a new 5-star Google review comes in.
Each subscriber who completes the journey gets asked
The subscriber gets a message with one review link. It opens the review platform that needs reviews most.
There is no rating pre-screen. Every subscriber who completes the journey gets the same request, whatever they think of you.
When a campaign is completed in Customer.io, the subscriber gets an SMS asking how it went, with a link to review it. They tap the link, give five stars and post on Google, and the review lands tied to the campaign and the location: Downtown, Northside, Riverside.
Connect Customer.io in minutes
Start a 14-day trial with no card and let every completed campaign ask for a review.
Past campaign completions count toward reporting, not messages
Reviewflowz imports past Customer.io records for reporting and conversion rate. You see how many completions turned into reviews from day one.
Past subscribers are never messaged. Requests go out only for campaigns completed after you connect.
Every past campaign, counted: January, 18 reviews from 120 campaigns, 15%; February, 22 reviews from 128 campaigns, 17%; March, 26 reviews from 131 campaigns, 20%; April, 30 reviews from 129 campaigns, 23%.
Customer.io integration: questions
When does a Customer.io subscriber get the review request?
Reviewflowz sends the request when the subscriber completes the Customer.io campaign or milestone you picked. It goes out by email, SMS or WhatsApp, in the order you set.
Who gets asked for a review?
Every subscriber who completes the campaign or milestone you picked. There is no rating pre-screen, so happy and unhappy subscribers get the same request. The link opens the review platform that needs reviews most.
What about subscribers who never complete the campaign?
They are not asked. A request goes out only when the completion you picked happens. Past subscribers are never messaged, even though their records are imported for reporting.
Can Customer.io subscribers get review requests by WhatsApp?
Yes. Reviewflowz sends review requests by email, SMS or WhatsApp. You choose the channels and their order.
How do I connect Customer.io to Reviewflowz?
Connect Customer.io from Integrations in Reviewflowz. It takes minutes, it's self-serve, and there's no demo to book.
What does the Customer.io integration cost?
Reviewflowz costs $70 per location per month billed annually, or $80 month to month. Messaging costs $5 per 1,000 emails and $5 per 100 SMS. You can start with a 14-day trial, no card needed.