Every nursery live in five minutes
Add each nursery’s Google profile and Facebook page and your tutoring centre’s profile, and your past reviews import while you add your managers and key persons. Free for 14 days, no credit card, no demo.
Every family asked, every reply safe
Ask families at the right moment, answer without naming a child, credit the key person.
- Live in five minutes, no demo
- Asked when a course completes
- No reply names a child
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Every family asked when a course completes
When a course is marked complete in Xplor, the parent gets an email from their own site, opening that site’s Google profile, and nothing in it names a child. The QR code on the sign-out tablet and the link in the term newsletter reach every other family.
When a course is marked complete in Xplor, the parent gets a review request by email from their own site. At Bramblewood's Clifton nursery, the Saleh family's course is marked complete at 16:05; at 18:00 Leila Saleh gets "Hi Leila, it’s Philippa at Bramblewood Clifton. How did we do? Tap to tell us." It opens the Clifton nursery's Google profile, where she later writes, five stars, "Miss Meera made the first weeks easy for all of us." The same list holds a GCSE course marked complete at the tutoring centre for the Whyte family. Nothing in a request names a child. Bedminster's QR code on the sign-out tablet is for the parent at the door at pickup and opens Bedminster's own Google profile; the link in the end-of-term newsletter reaches every family and opens their own site's profile.
Xplor 
Clifton Every nursery’s reviews, tagged as they land
Each nursery’s Google profile and Facebook page and your tutoring centre’s profile land in one feed, every review tagged on arrival: pickup, fees, settling in. A review in Portuguese arrives translated, and a three-star reaches the site’s manager by email.
Reviews from each nursery's Google profile, the tutoring centre's and the nurseries' Facebook pages (Google, Clifton; Google, Redland; Google, Keynsham; Facebook, Nurseries; Google, Widcombe; Google, Tutoring), land in one feed, tagged on arrival. Zoe Odum's 3-star google review, “Lovely staff, but the car park at pickup is chaos.”, is labelled Clifton and tagged Pickup. At three stars or less, it goes on to Philippa Ingram, Clifton's manager, as an email alert, with a Reply button. Beatriz Carvalho's 5-star google review, “A Jade respondeu a todas as nossas perguntas na primeira semana.”, shown translated as “Jade answered every one of our questions in the first week.”, is labelled Redland and tagged Settling in. From Facebook, a review that does not recommend: Nicola Bramwell's Facebook review, “Things go missing from the cloakroom and nobody follows up.”, is labelled Redland.
Replies that never mention a child
An agent built from your past replies drafts every answer under your rules: no child, no room, nothing that confirms a family attends, the manager’s own line instead. Praise posts on Google and Facebook by itself; a low rating waits for the site’s manager.
Bramblewood Early Years, Bedminster nursery. Kirsty Evans's Google 2★ review (“Fees up 9% with three weeks’ notice.”) waits for the manager Gavin Prentice's approval, with an AI draft written under three rules: name no child or room, confirm nothing about the family, give Gavin's own line. The draft: “Kirsty, I’m sorry the notice was short. The fee letter should have gone out a month earlier and I’ve changed that for next year. Please call me on the Bedminster line and I’ll go through it with you. – Gavin Prentice, Bedminster Nursery Manager”. Gavin approves it with one click and it posts on Google in his name.
Every review credited to the key person
A review from a family you asked through Xplor is credited to the key person or tutor on their record, even when it names nobody, and a nickname in the text is matched to your team. The board ranks your staff by reviews, for the staff-room wall, not pay.
A 5-star Google review on Bramblewood Fishponds by Rebecca Holt, “The key person is brilliant and keeps us in the loop every day.”, names nobody. It came from an Xplor review request, so Reviewflowz credits it to Piotr Wrona, the key person on that family’s Xplor record, already confirmed; he moves from 5 to 6 five-star reviews. The key person board, five-star reviews this quarter: Meera Joshi 9, Jade Whitcombe 7, Piotr Wrona 6, Rosa Kaminski 5. One doubtful match waits to be confirmed or rejected: a review that wrote “Miss Mira”, matched to Meera Joshi.
Your board pack, nursery by nursery
Run the site report for any month: rating, new reviews and top tag for each nursery and the tutoring centre. Download it to Excel for the board, or sync it to a Google Sheet your managers open every week.
Group by site and export the September site report to Excel, bramblewood-board-sep.xlsx, for Judith Mallory, also synced to Google Sheets: each nursery's Google rating, its new reviews and its top tag. Bedminster nursery: rated 4.5, 11 new reviews, top tag Fees, 5 neg.; Clifton nursery: rated 4.8, 9 new reviews, top tag Pickup, 4 neg.; Widcombe nursery: rated 4.9, 6 new reviews, top tag Staff, 6 pos.. Fee letter a month earlier next year.
A new nursery full of parents’ words
Put a widget on a new nursery’s page filtered to the Settling in tag and five stars, from Google and Facebook. Reviews from your other nurseries fill it before it has any of its own, and new ones land on it by themselves.
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Pull contacts out of the software you already run, and send review requests from it.
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Questions nursery and school groups ask
Which review platforms matter most for education businesses?
Google first: parents choosing a nursery, a school or a tutor read your Google profile, one per site, so each nursery and your tutoring centre has its own. Your Facebook pages next, where a review is a recommendation rather than a star rating. Reviewflowz puts them in one feed, tags every review on arrival and answers on Google and Facebook. Reviewed somewhere else? Say so in the chat before you buy: new platforms are added within two weeks or you get your money back. See review monitoring.
How do I track review performance for my education programs?
Per site and per month: average rating, new reviews, reply rate and the topics behind the negatives (fees, pickup, communication), as one site report you run when you need it. Download it to Excel or sync it to a Google Sheet for the board pack. The key person board ranks your staff by the reviews credited to them over any date range, for recognition, not pay. See review exports.
Can I send review requests via WhatsApp to parents?
Review requests from Xplor go by email, from the family’s own nursery, opening that site’s Google profile. For the parent at the door, each site’s QR code goes on the sign-out tablet; for every family, the link goes in the end-of-term newsletter. No request asks the parent to name a child, and nothing in it comes from the child’s record. See review requests.
How much do education review requests cost?
Start with a 14-day free trial, no credit card and no demo: connect each nursery’s Google profile and Facebook page in the first five minutes and your past reviews import. Plans are per location, and email review requests use message credits; both are on the pricing page.
Which student information systems integrate with review management?
Xplor: connect it from Integrations in Reviewflowz, self-serve, with no demo. A course marked complete in Xplor sends the request; past records import for reporting and those families are never messaged. Your Google profiles and Facebook pages are live in five minutes; connecting Xplor is a separate step after that. See the Xplor integration.
How do I track which teachers generate the most positive reviews?
Two ways, and neither asks the parent to name anyone. A review that came from an Xplor request is credited to the key person or tutor on that family’s Xplor record. A review that names someone, or uses a nickname, is read against your team list, and a doubtful match waits for you to confirm or reject; a credit you set by hand is never overwritten. The board ranks your key persons and tutors by reviews over any date range. See review attribution.
Can AI responses handle parent complaints in education reviews?
Yes, under your rules. An agent built from your past replies drafts every answer: it never names a child or a room, never confirms that a family attends, never discusses staffing, and gives the site manager’s own line instead. Praise posts on Google and Facebook by itself, signed by the site’s manager; a low rating waits for the manager to approve. See AI replies.
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