Gather, reply, attribute, and report on customer’s feedback with one tool. Full review lifecycle automation without bloat.
10 000 Slack notifications
Online Pet Supplies Retailer
6000 reviews routed to Zendesk
European Bank
Monitoring 12 platforms
Marketing Software Company
100 000 reviews across 97 tours
Tour operator in Iceland
4500 locations monitored
Luggage Storage & Lockers
5000 AI replies generated
Sushi Restaurant Chain
Start using most features with a free trial account, upgrade any time with a credit card, no long onboarding steps. When you are ready to scale up, work directly with our product team to build custom solutions for your business.
Set triggers for key customer lifecycle events to connect new reviews directly to the source purchase and location. Customers are intelligently routed to the platform that needs new activity the most.
A new purchase in Stripe, Square, Shopify, HubSpot, Salesforce or Clio sends the review request automatically, and Smart Review Routing sends the customer to the review platform that needs new reviews most: Google, Facebook or Trustpilot.
Deep connections to 200+ review platforms catching every detail from new reviews, review flips, and deleted reviews as they happen. Have an exceptionally small niche? We will connect to it within 2 weeks.
Reviewflowz watches every review platform you're on and brings them into one review feed: a new review on Booking.com, a Google review that flips from 1 to 5 stars, a Tripadvisor review that gets deleted.
Start today with customized agents that train on your existing reply history and style. Fully custom agents with flexible responses will reply within an hour or set rules to be notified in the software of your choice when you want to reply personally.
New reviews from Google, Facebook and Trustpilot go to your reply agent, trained on your own replies. It replies to routine ones automatically: Tom Baker, 5 stars, "Best bánh mì south of Hackney.", answered "Tom, thank you! Our Shoreditch team will love that. – Priya". Reviews your rules flag come to you instead: Sam Kowalski, 1 star on Trustpilot, "Bowl was lukewarm and the cashier rolled his eyes at me."
Catch everything from nicknames to typos to give credit to the team for new review mentions. Set custom rules to handle review scores and split shoutouts. Track and motivate the team with leaderboards with performance driven incentives.
New reviews that name a guide, even misspelled as “Koffi” or by a nickname like “Matt”, are credited to Kofi Mensah and Matteo Bianchi on the team leaderboard.
Add custom tags, translate reviews and replies to any language, and download your data in the format, frequency, and method that works for you. Sync with your BI tools or connect to the API or MCP.
Your reviews, tagged and translated by Reviewflowz (a Polish review, shown in English and marked as translated, "Charged a fee though I cancelled a day early.", tagged Cancellation fee), sync on their own to Excel, Google Sheets, Power BI or Claude.
Filter and export reviews by sentiment, product, or your own custom tagging. Connect directly to your website, acquisition, and lead generation channels to show relevant, fresh, genuine reviews where you need them most.
Harwood Kerr Solicitors' wall of conveyancing reviews updates itself: a new five-star Google review from Hannah R., "Daniel rang us every Friday", appears at the top, marked New, above the earlier reviews from Ben K., Leanne M., Claire D., Owen P. and others.
