Every Mews checkout asks the guest for a review
Everything you need for reviews, with nothing you don't.
- Live in minutes, no demo
- Every checked-out guest asked for a review
- Each review credited to the front desk agent
Mews is connected to Reviewflowz. Trigger in Mews: checkout. A review request is then sent by SMS to the guest, and the Google review that comes in is saved on the reservation, credited to the front desk agent, Ollie Hart.
Reservation #4821 
Each guest checkout in Mews starts the request
When a guest checks out in Mews, Reviewflowz sends the review request by email, SMS or WhatsApp. You set the channels and timing once. The front desk does nothing at departure.
The link opens Google or Tripadvisor, whichever needs reviews most. Booking.com, Expedia and Airbnb ban solicited reviews, so requests never point there.
When a reservation is checkout in Mews, a review request campaign runs by itself: an SMS one hour later, an email three days later, a WhatsApp message seven days later, until a new 5-star Google review comes in.
Every checked-out guest gets asked, never screened by rating
The request goes to every guest whose stay ends in checkout. There is no rating pre-screen and no happy-guest filter. A reservation that never reaches checkout sends nothing.
When a reservation is checkout in Mews, the guest gets an SMS asking how it went, with a link to review it. They tap the link, give five stars and post on Google, and the review lands tied to the reservation and the property: The Harbour Hotel, Gull Rock Inn, The Net Loft.
Connect Mews in minutes
From then on, every guest who checks out gets asked for a review.
Each review credited to the front desk agent on the reservation
When a guest leaves a review, Reviewflowz matches it to the Mews reservation it came from and credits the front desk agent on that reservation. Guests never need to name anyone in their review.
Past reservations import for reporting, so each agent's conversion rate starts with history. Past guests are never messaged.
The reservation in Mews records which front desk agent did the work. The review request carries the reservation, so when the guest leaves a five-star Google review with no name in it, it is credited to the front desk agent and saved back on the same reservation.
Mews integration: questions
How quickly can you connect Reviewflowz to Mews?
Connect Mews from Integrations in Reviewflowz in minutes, self-serve, with no demo. Pick your channels and message, and the next guest who checks out gets the first request.
Which guests get a review request?
Every guest whose stay ends in checkout in Mews, by email, SMS or WhatsApp. Nobody is screened by rating first. The link opens Google or Tripadvisor, never Booking.com, Expedia or Airbnb.
What happens with cancelled reservations?
Requests fire only when a guest checks out. A reservation that is cancelled or never reaches checkout sends no request.
We run several properties in Mews. Where do reviews go?
Each Mews property maps to its own Google profile. A guest who checks out of The Harbour Hotel is asked to review The Harbour Hotel, not your other properties.
How does Mews staff attribution work for hotel reviews?
Reviewflowz credits each review to the front desk agent on the guest's Mews reservation. Guests never need to mention a name. Past reservations import for each agent's conversion rate, and past guests are never messaged.
What does the Mews integration cost?
Reviewflowz costs $70 per location per month billed annually, or $80 month to month. Messaging costs $5 per 1,000 emails and $5 per 100 SMS. Start with a 14-day trial, no card.