Every Cloudbeds checkout asks the guest for a review
Everything you need for reviews, with nothing you don't.
- Live in minutes, no demo
- Every guest checkout asks for a review
- Each review credited to the front desk agent
Cloudbeds is connected to Reviewflowz. Trigger in Cloudbeds: checkout. A review request is then sent by SMS to the guest, and the Google review that comes in is saved on the reservation, credited to the front desk agent, Ollie Hart.
Reservation #4821 
Guest checks out in Cloudbeds, the request goes out
When a guest is checked out in Cloudbeds, Reviewflowz sends the review request by email, SMS or WhatsApp. You set the timing and channels once. Nobody has to copy a guest list or remember to follow up during a busy shift.
When a reservation is checkout in Cloudbeds, a review request campaign runs by itself: an SMS one hour later, an email three days later, a WhatsApp message seven days later, until a new 5-star Google review comes in.
Every departing guest gets the post-stay message
Every guest who checks out is asked, with no rating pre-screen and no score gate. The message goes to the email or phone number on the reservation.
The link opens Google or Tripadvisor, whichever needs reviews most. Requests never point to Booking.com, Expedia or Airbnb.
When a reservation is checkout in Cloudbeds, the guest gets an SMS asking how it went, with a link to review it. They tap the link, give five stars and post on Google, and the review lands tied to the reservation and the property: The Harbour Hotel, Gull Rock Inn, The Net Loft.
Connect Cloudbeds and ask every guest
Connect Cloudbeds in minutes and the next checkout sends its review request.
Each review credited to the guest's front desk agent
Reviewflowz saves each review against the reservation and credits it to the front desk agent on it. Guests never have to mention a name.
Past reservations import for reporting, so each agent's conversion rate counts every stay. Past guests are never messaged.
The reservation in Cloudbeds records which front desk agent did the work. The review request carries the reservation, so when the guest leaves a five-star Google review with no name in it, it is credited to the front desk agent and saved back on the same reservation.
Cloudbeds integration: questions
How do Cloudbeds review requests get sent to guests?
When a guest is checked out in Cloudbeds, Reviewflowz sends a review request to the email address or phone number on the reservation. You choose email, SMS or WhatsApp and the timing once, and every departure after that is handled. Connect Cloudbeds from Integrations in Reviewflowz in minutes, with no demo.
Which guests get asked for a review?
Every guest who checks out, with no rating pre-screen and no filtering by score. The link opens Google or Tripadvisor, whichever needs reviews most. Requests never point to Booking.com, Expedia or Airbnb.
What happens with cancelled reservations?
Requests go out only when a guest checks out. A reservation that is cancelled and never checks out sends nothing. Past guests are never messaged when you connect.
We run several properties. Does each get its own reviews?
Yes. Reviewflowz maps each Cloudbeds property to its own Google profile, so a guest who stayed at one property is asked to review that property. Each property is billed as one location.
Can I see which front desk agents generate the most reviews?
Yes. Each review is credited to the front desk agent on the Cloudbeds reservation, so guests never have to name anyone. Past reservations import for reporting, which gives each agent a conversion rate based on every stay.
What does the Cloudbeds integration cost?
Reviewflowz costs $70 per location per month billed annually, or $80 month to month. Messaging is $5 per 1,000 emails and $5 per 100 SMS. Every plan starts with a 14-day trial, no card required.