Jede bezahlte Rechnung löst eine Überprüfungsanfrage aus
When an invoice is marked paid in SAP Concur, Reviewflowz automatically sends a review request to your customer via email, SMS, or WhatsApp. Set it up once and forget it. Every payment becomes a review opportunity, using the customer data already in your system.
Wissen Sie genau, wer Ihre Fürsprecher sind
When a customer leaves a 5-star review, that signal flows directly into their SAP Concur record. Now you can instantly identify your biggest advocates and turn positive sentiment into powerful marketing assets like testimonials, referrals, and case studies. Your happiest customers are your best marketers, but only if you know who they are.
Nennung der Mitarbeiter ohne namentliche Erwähnung
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to SAP Concur, it already knows who handled each transaction. When the review comes in, it's automatically attributed with no name needed. Reviews read naturally, fewer get removed, and you still get per-person performance data.
Wie ernst nimmst du deine Bewertungen?
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Die Anzahl der Überprüfungen pro Rechnung ist höher als die reine Stückzahl
A business with 200 reviews sounds impressive until you realize they've served 15,000 customers. That's a 1.3% conversion rate. Your competitor has 80 reviews from 2,000 customers, a 4% rate. Because Reviewflowz connects to SAP Concur, it knows exactly how many invoices you completed, so instead of celebrating raw numbers, you see: 342 invoices this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
Stop ignoring reviews. Start replying at scale.
Das Beantworten von Bewertungen verbessert Ihr Google-Ranking, schafft Vertrauen bei potenziellen Kunden und gibt unzufriedenen Kunden einen Grund, wiederzukommen. Aber wer hat schon Zeit, jede einzelne Bewertung zu beantworten? Reviewflowz generiert mithilfe von KI markengerechte Antworten auf Google, Yelp, Facebook und über 200 weiteren Websites. Sie können diese manuell freigeben oder automatisch veröffentlichen lassen.
FAQs
Alles, was du über das Produkt und die Abrechnung wissen musst. Findest du die Antwort nicht? Schreib unserem Team im Chat.
Auf welche Bewertungsportale sollte ich mich konzentrieren?
Google should always be your #1 priority since it's where most customers discover and research businesses. Yelp, Facebook, and Trustpilot are important for most businesses, plus any industry-specific platforms relevant to your sector. The good news is Reviewflowz monitors all 200+ review platforms from one dashboard, so you don't have to choose between them.
Wie messe ich die Leistung meiner Bewertungen?
Most businesses track total review count, but that's meaningless without knowing your customer volume. A business with 200 reviews from 15,000 customers (1.3% conversion rate) is actually underperforming compared to a competitor with just 80 reviews from 2,000 customers (4% conversion rate). Reviewflowz automatically calculates your true review conversion rate by connecting to your SAP Concur data to get the complete picture of reviews divided by total invoices.
Wie wird die Überprüfungsanfrage eigentlich versendet?
When an invoice payment is received in SAP Concur, Reviewflowz automatically detects this trigger event and sends a review request to your customer through your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting the payment trigger and your preferred communication method, then every future payment automatically generates a review request without any manual intervention. It's completely set-and-forget automation that runs in the background of your SAP Concur workflow.
Kann ich Bewertungsanfragen über WhatsApp senden?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers nearly 98% open rates compared to email and is automatically triggered from SAP Concur when invoices are paid or payments are received. It works seamlessly just like our email and SMS integrations, making it particularly effective in markets where WhatsApp is the primary communication channel.
Kann ich nachverfolgen, welches Teammitglied die meisten Bewertungen generiert?
Yes, Reviewflowz automatically tracks which team member generates reviews by connecting to your SAP Concur data to see who handled each transaction. When reviews come in, the system attributes them to the right person without customers needing to mention names. This also helps more reviews stay live on Google, since reviews mentioning specific staff names get flagged and removed more often.
How long does it take to set up Reviewflowz with SAP Concur?
Setup takes just minutes, not days. Simply connect your SAP Concur account, select your trigger and communication channel, and you're live with no developer or IT support required. Your first automated review request goes out the same day.
Wie viel kosten E-Mails und SMS zur Anforderung von Bewertungen?
Review request emails cost $5 per 1,000 emails sent, and SMS messages cost $5 per 100 messages sent on a pay-as-you-go basis with no monthly minimums or contracts. For most businesses, this works out to just pennies per review collected. WhatsApp pricing varies by country and operates on the same pay-as-you-go model.
