Every completed VinSolutions repair order asks for a review
Everything you need for reviews, with nothing you don't.
- Live in minutes, no demo needed
- Every completed repair order asks for a review
- Each review credited to the service advisor
VinSolutions is connected to Reviewflowz. Trigger in VinSolutions: marked complete. A review request is then sent by SMS to the customer, and the Google review that comes in is saved on the repair order, credited to the service advisor, Marcus Delgado.
Repair Order #58213 
A review request after every completed repair order
When a repair order is marked complete in VinSolutions, Reviewflowz sends the customer a review request. It goes out by email, SMS or WhatsApp, on the campaign timeline you set.
A delivered vehicle or a finalized sale can trigger a request too. Nobody on the service drive has to remember to ask.
When a repair order is marked complete in VinSolutions, a review request campaign runs by itself: an SMS one hour later, an email three days later, a WhatsApp message seven days later, until a new 5-star Google review comes in.
Every customer you served gets the same request
The customer on the repair order gets a message with one review link. There is no rating pre-screen, so every customer is asked the same way.
The link opens the review platform that needs reviews most right now. Your team never picks a site by hand.
When a repair order is marked complete in VinSolutions, the customer gets an SMS asking how it went, with a link to review it. They tap the link, give five stars and post on Google, and the review lands tied to the repair order and the dealership: Cedar Valley Auto, Lakeshore Motors, Pinecrest Auto Group.
Connect VinSolutions and start asking
Every completed repair order sends a review request from the moment you connect.
Each review credited to the service advisor on the repair order
Reviewflowz reads the service advisor from the VinSolutions repair order and credits the review to them. Customers never have to name or spell anyone in their review.
You see reviews and conversion rate per service advisor. Every number comes from the repair orders they handled.
The repair order in VinSolutions records which service advisor did the work. The review request carries the repair order, so when the customer leaves a five-star Google review with no name in it, it is credited to the service advisor and saved back on the same repair order.
VinSolutions integration: questions
When does the review request go out?
Reviewflowz sends it after a repair order is marked complete in VinSolutions, or after a vehicle is delivered or a sale is finalized. The request goes out by email, SMS or WhatsApp, following the campaign timeline you set.
Who gets asked for a review?
The customer on the completed repair order or sale. Every customer gets the same request with no rating pre-screen. The link opens the review platform that needs reviews most.
What happens with repair orders that are never completed?
Nothing is sent. Reviewflowz only sends a request when a repair order is marked complete, a vehicle is delivered or a sale is finalized. A record that never reaches one of those events never sends a request.
We run several dealerships. Do requests go to the right Google profile?
Yes. Reviewflowz maps each dealership to its own Google profile. A customer served at one store is asked to review that store's listing.
How are reviews credited to service advisors?
Reviewflowz credits each review to the service advisor on the VinSolutions repair order. Customers don't have to mention anyone by name. You see reviews and conversion rate for each advisor, and past repair orders are imported for that reporting without messaging past customers.
What does the VinSolutions integration cost and how do I connect it?
Reviewflowz costs $70 per location per month billed annually, or $80 month to month. Messaging costs $5 per 1,000 emails and $5 per 100 SMS. You connect VinSolutions from Integrations in Reviewflowz in a few minutes with no demo, and the 14-day trial needs no card.