Every completed SmartMoving job asks for a review
Everything you need for reviews, with nothing you don't.
- Live in minutes, no demo
- Every completed move asks for a review
- Each review credited to the driver
SmartMoving is connected to Reviewflowz. Trigger in SmartMoving: completed. A review request is then sent by SMS to the customer, and the Google review that comes in is saved on the job, credited to the driver, Marcus Bell.
A review request goes out when a job completes
When a job is marked complete in SmartMoving, Reviewflowz starts the review campaign for that customer. The request goes out by SMS, email or WhatsApp, in the order and timing you set.
Nobody on your team has to remember to ask. Each finished move sends its own request.
When a job is completed in SmartMoving, a review request campaign runs by itself: an SMS one hour later, an email three days later, a WhatsApp message seven days later, until a new 5-star Google review comes in.
The customer on the completed move gets the link
Reviewflowz messages the customer on the completed job, using the contact details on that job. Their phone gets an SMS with a review link.
The link opens the review platform that needs reviews most. Every customer gets the same link, with no rating screen in front of it.
When a job is completed in SmartMoving, the customer gets an SMS asking how it went, with a link to review it. They tap the link, give five stars and post on Google, and the review lands tied to the job and the branch: Westside Branch, Eastside Branch, Downtown Branch.
Connect SmartMoving to Reviewflowz
Connect SmartMoving in minutes and your next completed move asks for a review.
Each review credited to the driver on the job
Reviewflowz saves each review against the SmartMoving job that sent the request. The review is credited to the driver assigned to that job.
Customers do not need to name anyone in their review. You see which drivers earn reviews and their conversion rate per completed move.
The job in SmartMoving records which driver did the work. The review request carries the job, so when the customer leaves a five-star Google review with no name in it, it is credited to the driver and saved back on the same job.
SmartMoving integration: questions
When does the review request go out after a SmartMoving job?
The campaign starts when a job is marked complete in SmartMoving, and each message goes out at the timing you set. Connect SmartMoving from Integrations in Reviewflowz in minutes, with no demo, and requests begin with your next completed job.
Who gets asked for a review?
The customer on the completed job, by email, SMS or WhatsApp. The link opens the review platform that needs reviews most, and there is no rating pre-screen. Customers from past jobs are imported for reporting only and are never messaged.
What happens with jobs that are cancelled or never completed?
Reviewflowz sends a request only when a job is marked complete. A job that is never completed never triggers a request, so those customers are not asked.
We run several locations. Do requests go to the right Google profile?
Reviewflowz maps each location to its own Google profile. Requests from a location's jobs point to that location's profile, so reviews land where that location's customers look.
How are reviews credited to drivers?
Reviewflowz takes the driver assigned to the completed job in SmartMoving and credits the resulting review to that driver. Customers do not have to mention names, and you see each driver's review conversion rate.
What does the SmartMoving integration cost?
Reviewflowz costs $70 per location per month billed annually, or $80 month to month. Messaging is $5 per 1,000 emails and $5 per 100 SMS. Start with a 14-day trial, no card required.
Job #4821