Every closed SmartAdvocate case asks for a review
Everything you need for reviews, with nothing you don't.
- Live in minutes, no demo
- Every closed case asks for a review
- Each review credited to the attorney
SmartAdvocate is connected to Reviewflowz. Trigger in SmartAdvocate: closed. A review request is then sent by SMS to the client, and the Google review that comes in is saved on the case, credited to the attorney, Sarah Okafor.
Case #2318 
A review request goes out when a case closes
When a case is closed in SmartAdvocate, Reviewflowz starts that client's review campaign. The request goes by SMS, email or WhatsApp, on the timeline you set.
Nobody on the team has to remember who to ask or when. Cases that are still open send nothing.
When a case is closed in SmartAdvocate, a review request campaign runs by itself: an SMS one hour later, an email three days later, a WhatsApp message seven days later, until a new 5-star Google review comes in.
The client on the closed case gets the link
The request goes to the client on the case, straight to their phone or inbox. The link opens the review platform that needs reviews most right now.
There is no rating screen first. Every client gets the same link, whatever they thought of the case.
When a case is closed in SmartAdvocate, the client gets an SMS asking how it went, with a link to review it. They tap the link, give five stars and post on Google, and the review lands tied to the case and the office: Manchester, Leeds, Liverpool.
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Every closed case starts asking its client for a review, with a 14-day trial and no card.
Each review credited to the attorney on the case
SmartAdvocate already records which attorney handled each case. Reviewflowz credits the review to that attorney, so the client never has to name anyone.
Past cases are imported for reporting, so you see reviews and conversion rate per attorney from day one. Past clients are never messaged.
The case in SmartAdvocate records which attorney did the work. The review request carries the case, so when the client leaves a five-star Google review with no name in it, it is credited to the attorney and saved back on the same case.
SmartAdvocate integration: questions
When does a client get the review request?
Reviewflowz sends it when the case is closed in SmartAdvocate. The request follows the campaign timeline you set, by SMS, email or WhatsApp. Cases that stay open send nothing.
Who gets asked for a review?
The client on the closed case. There is no rating screen first: every client gets the same link, which opens the review platform that needs reviews most. Clients from cases closed before you connected are never messaged.
Can clients get the request on WhatsApp?
Yes. Each request goes by SMS, email or WhatsApp, and you choose the channels in the campaign. The same closed-case trigger starts all of them.
How are reviews credited to attorneys?
Reviewflowz credits each review to the attorney on the SmartAdvocate case. The client does not need to mention anyone by name. Past cases are imported so you see each attorney's conversion rate.
How do I connect SmartAdvocate?
Connect SmartAdvocate from Integrations in Reviewflowz. It takes minutes, it is self-serve and there is no demo to book.
What does it cost?
Reviewflowz costs $70 per location per month billed annually, or $80 month to month. Messaging is $5 per 1,000 emails and $5 per 100 SMS. Start with a 14-day trial, no card.