Every completed SevenRooms reservation asks for a review

Everything you need for reviews, with nothing you don't.

  • Live in minutes, no demo
  • Every completed reservation asks for a review
  • Each review credited to the server

SevenRooms is connected to Reviewflowz. Trigger in SevenRooms: completed. A review request is then sent by SMS to the guest, and the Google review that comes in is saved on the reservation, credited to the server, Maria Delgado.

A request goes out when the reservation is completed

When a reservation is completed in SevenRooms, Reviewflowz starts the guest's post-visit campaign. The request goes out by email, SMS or WhatsApp, on the timing you set.

Nobody on the floor sends anything. Each completed reservation at each outlet starts its own request.

When a reservation is completed in SevenRooms, a review request campaign runs by itself: an SMS one hour later, an email three days later, a WhatsApp message seven days later, until a new 5-star Google review comes in.

Every guest on a completed reservation gets asked

The guest on the reservation gets a message with a review link. The link opens the review platform that needs reviews most for that outlet.

There is no rating pre-screen. Every guest gets the same request, whatever kind of night they had.

When a reservation is completed in SevenRooms, the guest gets an SMS asking how it went, with a link to review it. They tap the link, give five stars and post on Google, and the review lands tied to the reservation and the outlet: Harbour Street Kitchen, Northgate Brasserie, Riverside Dining Room.

Connect SevenRooms in minutes

Every completed reservation sends its guest a review request from then on.

Each review credited to the server on the reservation

The review is saved against the SevenRooms reservation and credited to the server on it. Guests write naturally and never need to mention a name.

You see which servers turn completed reservations into reviews, one person at a time.

The reservation in SevenRooms records which server did the work. The review request carries the reservation, so when the guest leaves a five-star Google review with no name in it, it is credited to the server and saved back on the same reservation.

SevenRooms integration: questions

How do review requests trigger from SevenRooms reservations?

Connect SevenRooms from Integrations in Reviewflowz in minutes, with no demo. From then on, when a reservation is completed in SevenRooms, Reviewflowz sends the guest a review request by email, SMS or WhatsApp. You set the timing once and every completed reservation follows it.

Which guests get asked for a review?

Every guest on a completed reservation gets the request. There is no rating pre-screen, so nobody is filtered out for a bad night. The link opens the review platform that needs reviews most.

What happens with cancelled reservations or no-shows?

Only a completed reservation sends a request. A reservation that is cancelled or never completed sends nothing, so nobody is asked about a meal they never had.

We run several outlets. Does each one get its own reviews?

Yes. Requests go out per outlet, and each outlet's requests point to its own Google profile. Reviews land where the guest actually ate.

How does staff credit work with SevenRooms?

Each review is credited to the server on the SevenRooms reservation, so guests never need to name anyone. Past reservations are imported for reporting, which gives each server a conversion rate. Past guests are never messaged.

What does the SevenRooms integration cost?

Reviewflowz costs $70 per location per month billed annually, or $80 month to month. Messaging is $5 per 1,000 emails and $5 per 100 SMS. Every plan starts with a 14-day trial, no card needed.