Every closed Quorum repair order asks for a review
Everything you need for reviews, with nothing you don't.
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- Every closed repair order asks for a review
- Each review credited to the service advisor
Quorum is connected to Reviewflowz. Trigger in Quorum: closed. A review request is then sent by SMS to the customer, and the Google review that comes in is saved on the repair order, credited to the service advisor, Marcus Delaney.
RO #48213 
A review request goes out when the repair order closes
When a repair order closes, a vehicle is delivered or a service is completed in Quorum, Reviewflowz starts the request. The customer gets it by SMS, email or WhatsApp on the timeline you set. Nobody in the service drive has to remember to ask.
When a repair order is closed in Quorum, a review request campaign runs by itself: an SMS one hour later, an email three days later, a WhatsApp message seven days later, until a new 5-star Google review comes in.
Every customer on a closed repair order gets asked
The customer on the repair order gets a text with a review link. The link opens the review platform that needs reviews most. There is no rating pre-screen, so every customer is asked the same way.
When a repair order is closed in Quorum, the customer gets an SMS asking how it went, with a link to review it. They tap the link, give five stars and post on Google, and the review lands tied to the repair order and the dealership: Riverbend Motors Downtown, Riverbend Motors Westfield, Riverbend Motors Lakeside.
Connect Quorum and start asking today
Connect Quorum in minutes and every closed repair order sends a review request.
Each review credited to the service advisor on the repair order
Reviewflowz saves the review against the repair order and credits it to the service advisor who handled it. Customers never have to name anyone in their review. You see which advisors turn closed repair orders into reviews.
The repair order in Quorum records which service advisor did the work. The review request carries the repair order, so when the customer leaves a five-star Google review with no name in it, it is credited to the service advisor and saved back on the same repair order.
Quorum integration: questions
How do automatic review requests work with Quorum?
When a repair order closes, a vehicle is delivered or a service is completed in Quorum, Reviewflowz sends that customer a review request by email, SMS or WhatsApp. The link opens the review platform that needs reviews most. Your team does nothing per customer.
Who gets asked for a review?
Every customer on a closed repair order is asked, with no rating pre-screen. Past customers from imported history are never messaged. Only new closed repair orders send requests.
What happens with repair orders that never close?
A request only goes out once Quorum records that the customer was served, such as a closed repair order or a delivered vehicle. A repair order that stays open sends nothing. Customers are only asked about service they received.
How does staff attribution work with Quorum?
Reviewflowz credits each review to the service advisor on the repair order. Customers never need to mention names in their review. Past repair orders are imported so you see each advisor's conversion rate from the start.
How do I connect Quorum?
Connect Quorum from Integrations in Reviewflowz. It takes minutes, it is self-serve and there is no demo. You can start with a 14-day trial, no card needed.
What does the Quorum integration cost?
Reviewflowz is $70 per location per month billed annually, or $80 month to month. Messaging is $5 per 1,000 emails and $5 per 100 SMS. The 14-day trial needs no card.