Every completed OpenTable reservation asks for a review
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- Every completed reservation asks for a review
- Each review credited to the server
OpenTable is connected to Reviewflowz. Trigger in OpenTable: marked complete. A review request is then sent by SMS to the guest, and the Google review that comes in is saved on the reservation, credited to the server, Duc Le.
Reservation #5182 
A review request follows every completed OpenTable reservation
When a reservation is marked complete in OpenTable, Reviewflowz sends the guest a review request. It goes out by email, SMS or WhatsApp, whichever you pick.
Dinner service, brunch or a private event: if the reservation completes, the guest is asked. Nobody on the floor has to remember.
When a reservation is marked complete in OpenTable, a review request campaign runs by itself: an SMS one hour later, an email three days later, a WhatsApp message seven days later, until a new 5-star Google review comes in.
Every guest with a completed reservation gets asked
The guest on the reservation gets a message with one link. That link opens the review platform that needs reviews most for that restaurant.
There is no rating pre-screen. Every guest gets the same ask, whatever kind of night they had.
When a reservation is marked complete in OpenTable, the guest gets an SMS asking how it went, with a link to review it. They tap the link, give five stars and post on Google, and the review lands tied to the reservation and the restaurant: Shoreditch, Canary Wharf, King's Cross.
Connect OpenTable and start asking tonight
Every completed reservation sends its guest a review request from the moment you connect.
Each review credited to the server on the reservation
Reviewflowz saves each review against the OpenTable reservation that triggered it. The review is credited to the server on that reservation.
Guests don't need to name anyone in their review. You see which servers bring in reviews and each one's conversion rate.
The reservation in OpenTable records which server did the work. The review request carries the reservation, so when the guest leaves a five-star Google review with no name in it, it is credited to the server and saved back on the same reservation.
OpenTable integration: questions
How does OpenTable trigger review requests?
When a reservation is marked complete in OpenTable, Reviewflowz sends that guest a review request. It runs in the background through every service, so a busy night doesn't mean missed requests.
Which guests get asked, and through which channel?
Every guest on a completed reservation gets asked, by email, SMS or WhatsApp. There is no rating pre-screen, and the link opens the review platform that needs reviews most.
What happens with cancelled or no-show reservations?
Requests go out only when a reservation is marked complete, so a reservation that never completes never sends one. Past reservations are imported for reporting, and those guests are never messaged.
Can I run several restaurants?
Yes. Each restaurant is its own location in Reviewflowz, and its guests' requests point to that restaurant's own Google profile. You pay per location.
How do I track which servers get the best reviews?
Each review is credited to the server on the OpenTable reservation that triggered it. Guests don't have to name anyone, and you see review counts and conversion rate for each server.
What does the OpenTable integration cost, and how do I connect?
Reviewflowz costs $70 per location per month billed annually, or $80 month to month. Messaging costs $5 per 1,000 emails and $5 per 100 SMS. Connect OpenTable from Integrations in Reviewflowz in minutes, with no demo, and start with a 14-day trial with no card.