Every completed Lunchbox order asks for a review
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- Every completed order asks for a review
- Each review credited to the server
Lunchbox is connected to Reviewflowz. Trigger in Lunchbox: completed. A review request is then sent by SMS to the customer, and the Google review that comes in is saved on the order, credited to the server, Maya Delgado.
Order #1042 
A completed order starts the review request
When Lunchbox marks an order completed, Reviewflowz sends the post-visit message. Pickup, delivery and dine-in orders all count. Nobody on your team has to remember to ask.
The campaign follows up by SMS, email or WhatsApp after the order. Each message carries one review link.
When an order is completed in Lunchbox, a review request campaign runs by itself: an SMS one hour later, an email three days later, a WhatsApp message seven days later, until a new 5-star Google review comes in.
Every customer on a completed order is asked
The customer on the order gets the request on their phone, with a link to leave a review. Every customer is asked, with no rating pre-screen first.
The link opens the review platform that needs reviews most for that location. Your customer taps once and writes.
When an order is completed in Lunchbox, the customer gets an SMS asking how it went, with a link to review it. They tap the link, give five stars and post on Google, and the review lands tied to the order and the location: Elm Street, Harbor Point, Midtown.
Connect Lunchbox and start asking
Every completed order sends a review request from today.
Each review credited to the server on the order
Reviewflowz saves each review against the Lunchbox order it came from. The review is credited to the server on that order.
Customers never need to name anyone in their review. You see which servers bring in reviews and how often their orders convert.
The order in Lunchbox records which server did the work. The review request carries the order, so when the customer leaves a five-star Google review with no name in it, it is credited to the server and saved back on the same order.
Lunchbox integration: questions
When does Reviewflowz send the review request?
Reviewflowz sends the request once Lunchbox marks the order completed. That covers pickup, delivery and dine-in orders. The campaign then follows up by SMS, email or WhatsApp.
Who gets asked for a review?
The customer on each completed order. Every customer is asked, with no rating pre-screen, and the link opens the review platform that needs reviews most.
What happens with cancelled orders?
Reviewflowz only sends a request when an order is completed in Lunchbox. An order cancelled before that point never triggers one, so its customer is not asked.
I run several locations. Where do the reviews go?
Reviewflowz maps each Lunchbox location to its own Google profile. Requests from an order at one location point to that location's profile, so every outlet builds its own reviews.
Can I see which staff members bring in reviews?
Yes. Each review is credited to the server on the Lunchbox order, without the customer having to mention a name. Past orders are imported for reporting and per-server conversion rate, and past customers are never messaged.
What does it cost and how do I connect?
Reviewflowz costs $70 per location per month billed annually, or $80 month to month. Messaging is $5 per 1,000 emails and $5 per 100 SMS. Connect Lunchbox from Integrations in Reviewflowz in minutes, with no demo and a 14-day trial, no card.